About Us
T M Hughes & Son Gas Services Ltd is a family-run multi-award winning plumbing and heating company based in Essex. We have more than 30 years of experience in this field and pride ourselves on the quality services we provide. We have qualified and certified plumbers and heating engineers in Essex available for standard and emergency call outs. Our local plumber will visit your home or premises and give you a free, no-obligation quotation.
When we are called out, our engineers not only arrive on time but are professional and polite – you will recognise them by the T M Hughes & Son Gas Services Ltd uniform and the marked company vehicle.
Really helpful guys. I would recommend them to everyone. Best plumbers I’ve ever dealt with and willing to give advice and support when needed.
I have used them a few times and they always provide excellent service and go out of their way to help.
Your engineer Pawel, is lovely, efficient and we couldn't ask for more.
Jan
Jan
Alex was polite, friendly & efficient when he came to service the boiler.
When we needed a new boiler, TM Hughes supplied and fitted it promptly and efficiently. The heating/hot water system was checked thoroughly after installation, including existing radiators, and the kitchen cleared and tidied afterwards. I have used this company for a number of years for boiler and hot water cylinder checks and maintenance, and can recommend them to others.
Thank you for a thoroughly professional job, the
Engineer knew what he was doing, tidy, and fixed the fault on our unvented cylinder. Highly recommend and will use again
Engineer knew what he was doing, tidy, and fixed the fault on our unvented cylinder. Highly recommend and will use again
Excellent on time service, as always
Polite efficient staff , 100% recommend TM Hughes
Polite efficient staff , 100% recommend TM Hughes
Very good
Very helpful staff that attended property
Very good with my kids aswell expalimkmg what je was doing
Would recommend this company to friends and family
Very helpful staff that attended property
Very good with my kids aswell expalimkmg what je was doing
Would recommend this company to friends and family
Hi Terry. I just wanted to say that Dylan was brilliant last evening. He phoned ahead, arrived when he said he would, did the job very professionally and was charming. Just thought you should know. Time will tell whether our problem is sorted but Dylan also had some good ideas about next steps if it is not. Great service from TH Hughes - would highly recommend.
Service was quick enginee was very friendly and never left a mess i would certainly recommend your company to my friends thank you tony
I would very much recommend. Honest fair priced work. Installed my boiler and planned the pipe work well for future radiators, etc.
Services done for gas boiler ( which they fitted 2 years ago) and gas fire. I have absolute trust in this company and staff. Always professional and very pleasant to deal with. Responsive and highly competent, so glad I chose them.
Sorted out the issue with our faulty boiler. Great service, quick, efficient and professional.
Highly recommend T M Hughes & Son. First annual service following installation by same company last year. Service carried out by Kai who was very professional as well as informative & friendly.
This company has dealt with our needs efficiently and politely. We are very satisfied with the way our problems were solved and we would have no hesitation in recommending them to others.
A truly professional company, who give great service, they treat you and your property with respect.
I have used them for servicing and installation of boilers at my son’s homes as well as my own.
I am very happy to recommend them to anyone who wants an honest reliable company.
I have used them for servicing and installation of boilers at my son’s homes as well as my own.
I am very happy to recommend them to anyone who wants an honest reliable company.
Excellent service. Young man, Dillon serviced my boiler. He is a very lovely young man, friendly and helpful. I would and have recommended you already.
We are pleased to offer again a note of our gratitude and appreciation to James, T M Hughes and son, who, at short notice restored our comfort and welfare in such good humoured and professional manner. We hasten to recommend their services once more.
TM Hughes has serviced and worked on correcting my boiler installation (from a different and poor company) for 5 years. They have always been very professional and, importantly, turned up on time. The work is reasonably priced, and I have never had an issue with what they have done for me.
During a recent boiler fault, which was hard to diagnose, Terry, the owner, became involved and was absolutely great in helping me to resolve this with Glowworm under warranty. Very friendly, approachable, knowledgeable, and gives honest advice that a customer can trust.
I highly recommend TM Hughes and will use them for years to come and do recommend them to my friends, family, and anyone reading this review!
During a recent boiler fault, which was hard to diagnose, Terry, the owner, became involved and was absolutely great in helping me to resolve this with Glowworm under warranty. Very friendly, approachable, knowledgeable, and gives honest advice that a customer can trust.
I highly recommend TM Hughes and will use them for years to come and do recommend them to my friends, family, and anyone reading this review!
Excellent fault finding and fixing issue.
Fast response from Terry and fault finding and then James who kept me fully informed of when he will arrive and fitting new parts super fast, friendly and left everything clean. I will highly recommend and will use in future, Thank you.
Fast response from Terry and fault finding and then James who kept me fully informed of when he will arrive and fitting new parts super fast, friendly and left everything clean. I will highly recommend and will use in future, Thank you.
Replaced my Nest thermostat as Google stopped the app for the learning 3 and T M Hughes replaced it with the latest Hive Thermostat very pleased with the service and how quickly they installed it thanks
Cannot recommend this business enough were extremally helpful when doing my flat up several years ago. Also had a plumbing emergency and terry immediately helped out the second we called him. Extremely responsive and does incredible work would do 10 stars if the system allowed
Had new sink and tap fitted in kitchen by Mike one of TM Hughes and Son kitchen fitters, really pleased with it absolutely first class job, well deserved five star rating, highly recommend TM Hughes and Son
Professional service and and excellent job fitting a new shower for me. Very pleased with the result.
We always use TM Hughes for our plumbing and gas boiler issues. Absolutely first class. 👍
TM Hughes are a family run company, providing a professional and friendly service. Terry and his son are highly skilled in their trade and provide a friendly service. I highly recommend.
James was fantastic, as was the company in general - they came out quickly and got us booked in within a few days - needed a new boiler so it was a big job, but made to feel easy - friendly service and would definitely recommend!
Efficient, friendly and polite service engineer. Annual service of boiler completed - check on air in radiators and towel rail - all work carried out perfectly. Thank you.
Professional, friendly, did a thorough job servicing my boiler. I’ll certainly use their services again.
Cannot recommend this company enough. Alex was professional in all aspects. From installing the new boiler, water tank etc plus covers for carpets and then clearing everything away. He was also very helpful in explaining the Hive system, which we love. We would highly recommend this company as being your first choice
Excellent - HIGHLY RECOMMEND.
small job, stayed a small job, fair price, came on time and fixed. Many Thanks to Alex.
small job, stayed a small job, fair price, came on time and fixed. Many Thanks to Alex.
Second boiler service carried out by TM Hughes. One this October and one in October 2024. Both times the engineer has been professional, friendly and competent.
TM Hughes have always been reliable and helpful with various jobs in my home, including moving a boiler to the other side of the room. Would highly recommend.
It only took one phone call, no messing around the technician was at my house spot on time. Didn't take long to spot the broken part and placed an order and it's due sometime next week. Everything was placed back left no mess.Very pleased with the service.
Used Alex from TM Hughes to remedy a fault with my hot water cylinder. Two visits required were prompt, on time and the fault effectively rectified. I'll hopefully use Alex for future work and servicing on my hot water installation.
Excellent service, James was very pleasant and professional. Very tidy and cleaned up after he was finished. We had a new boiler installed and once completed James stayed to explain everything and to answer all our questions. Highly recommend
Arrived on agreed time, Alex's work was clean and tidy, I would absolutely use this company again. Thank you.
My boiler service was carried out at short notice as i was moving out - the engineer was on time, polite and completed the works quickly - also supplying my with email versions of the reports which are useful in the house selling process.
TM Hughes & Son were very responsive coming out quickly to assess our boiler when it stopped working and advised us on a replacement boiler as it would have been too expensive to repair. James came round within the week to replace the boiler. He was polite, answered all our questions, gave good advice and completed the job efficiently and well and we thankfully have heating again. Would recommend.
Very good service, thougher, punctual
& dependable, nice guy Dylan who carried it out, would recommend this company.
& dependable, nice guy Dylan who carried it out, would recommend this company.
Can't speak highly enough of Terry & his staff. Terry gave a very competitive quote for the work needed & fully informed me of what was involved. He was more than happy to answer any questions i had regarding the job, which was very helpful. Alex installed my new boiler, i was impressed with his time keeping & he worked non stop all day long. He also cleaned up as he went along. The quality of his work is excellent i am very impressed, its great to have peace of mind that you have a plumbing company like this that you can call on if & when needed. I would definitely recommend them.
Excellent service again, phoned when he was on his way, identified and rectified a problem he picked up on the inspection , always reliable, knowledgable and thorough plumber, I'll see them next year for the annual inspection.
Very happy with Alex who installed our combi boiler in good time before talking us through it and tidied up well before departing. Highly recommend this company.
Excellent service and quality of work. A highly recommended company that offers outstanding value
Absolutely first class service, although he was very busy he still found a bit of time to take a look and see why we had no heating or hot water. I thought that this level of customer service died out a long time ago but totally impressed by the "above and beyond" dedication that was shown to try and help us. I cannot recommend them high enough, if there was a facility to give a 'perfect 10' then Terry would easily get it. As they say, Forget the rest, just call the best
Terry and Alex were amazing at helping us with our boiler. Making an effort to fit us in at short notice and working on a Saturday to install a new one so that we weren’t long without hot water / heating. Terry is also very communicative and willing to help over the phone and unsociable hours! I would recommend.
Terry and his crew are knowledgable and efficient. They are friendly, helpful and reasonably priced. I have used Terry for many years and always been very pleased with the work he has done. I have tried many plumbers in the past but TM Hughes had always been the best.
Great service and nice guys! I had a complex underfloor heating issue. They came out and assessed it. A week later came with all the parts and fixed it. Gave some great advice on how to maintain the system and made some cost saving recommendations. Definitely would use them again.
Booked T. M. Hughes for our annual boiler service. Terry arrived in the time we were told he’d be at our address. Service was completed well and advice given on status and age of boiler, any issues that we could expect in years to come.
We have used T. M. Hughes for a number of years now and are very happy with the service we receive.
We will continue to use them and can thoroughly recommend to anyone needing gas and/or plumbing services.
We have used T. M. Hughes for a number of years now and are very happy with the service we receive.
We will continue to use them and can thoroughly recommend to anyone needing gas and/or plumbing services.
We are extremely happy with the excellent service from TM Hughes & Son. When we had an issue with our overflow and boiler, Terry got things sorted quickly and efficiently. His professionalism and prompt response were impressive. Highly recommend TM Hughes & Son for anyone needing reliable and top-notch plumbing & gas services.
I have been using Terry for many years now and have always found him to be very friendly and efficient. We have recently had a bathroom and ensuite renovated and are very pleased with the work carried out. As usual the work was carried out to a high standard and I would always recommend him
Terry from TM Hughes was an absolute super star when originally dealing with my 90 yr old Mum and since then with myself, in dealing with a thermostat issue with her under floor heating. His patience and understanding helped source the materials required and arrange a date to come and complete the job. Excellent customer service 👏 👌
I would highly recommend T M Hughes and give them a 5 star rating. They have always been very professional in all the work they have done for me. Ranging from emergency assistance to new boiler installation and various other repairs. I really appreciate their service and support. A very professional team.
I found both Alex and Terry to be professional and easy to deal with in servicing my wet underfloor heating system and boiler. They came out a little further than they ordinarily would to get to my property, which I also appreciated. Would happily recommend to friends and family.
Tm Hughes are great. We always use this company. We have had our boiler changed today, clean tidy and communication was brilliant. The engineer was James. And we can’t thank him enough for his hard work. Highly recommend.
This company is absolutely amazing! I’ve been using them for many years for standard boiler servicing but in the last couple of months I’ve needed urgent assistance with my disabled mums boiler.
Terry is always very responsive, knowledgeable, and focuses on finding the best solution. Nothing is too much trouble. He takes pride in the company’s work and genuinely cares about his customers.
Highly recommended for anyone looking for a reliable, trustworthy, and professional company.
Thank you Terry & the team!
Terry is always very responsive, knowledgeable, and focuses on finding the best solution. Nothing is too much trouble. He takes pride in the company’s work and genuinely cares about his customers.
Highly recommended for anyone looking for a reliable, trustworthy, and professional company.
Thank you Terry & the team!
Excellent service! . Very reliable. TM arrived on time, went out of his way to get the parts, got it all sorted, knew the issue straight away. I guess that also comes with extended experience and trust people have on him. Well known and recommended in the community. That’s why I was happy to leave it in his hands. Def. 100% 5 stars.
Really professional service with a great team. James and Michael did a top job.
Very thorough job done in a friendly and very helpful manner , great work Pavel .
Can't fault the professionalism, service and overall great company that is TM Hughes & Son! If I could, I'd genuinely give them more than 5 stars! 100% recommend, always my go to company when I have a problem that needs fixing!
Arrived on time as scheduled. Immediate understanding of the issue. Resolved the issue. Ensured it was completely fine before leaving. Would highly recommend.
We Are Accredited Boiler Installers For
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A few facts:
- Fully certified and insured engineers
- Gas Safe Registered
- Friendly and professional
- Good prices
- We cover the whole of Essex
- All work fully guaranteed
If you would like to see what our customers have had to say about our professional plumbing and heating services, have a look at our Testimonials page
Whether you’re looking for an installation, emergency repair, or a Landlords Gas Safety Certificate, we have the solution. Please Contact Us today!
Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 01245 830075
Email – info@tmhughesandson.uk