The engineer arrived as scheduled. Said he needed to buy parts and left. Came back and worked for 1.5 hours and found a part of the hob needs replacement.
The engineer, Lewis, said while leaving that he will invoice for 2.5 hours and will need to come back when part arrives. I asked him to bill for less as actual work was less and not complete. He agreed for 2 hours.
Later the invoice arrived for 2.5 hours (£300 with parts included). When I mailed him to ask why the extra half hour, he stopped responding until I mailed the company. He is not agreeing to 2 hours now.
I will pay him but have decided to use British Gas to complete the test of the job.
Prompt, on time and professional.
I will be staying with these guys.
TM Hughes And Son Plumbers install, repair and unblock all types of Toilets.
Close-Coupled
Close-Coupled Toilets, or Traditional Toilets as they are otherwise known, have the cistern and bowl close together with the cistern directly behind the toilet bowl. Close-Coupled Toilets are available in contemporary or traditional styles; contemporary styles have a modern or minimal style design with the cistern sitting directly on top of the toilet Bowl. Traditional styles have the cistern raised above the toilet bowl at a high or low level. Traditional style toilets are ideal for classic design bathrooms.
Back To Wall
Back To Wall Toilets work the same way as close-coupled Toilets. They are fixed to the floor but have the cistern hidden out of sight behind a wall or bathroom unit. Back To Wall Units are great space savers and work well in smaller bathrooms.
Wall Hung Toilets
Wall Hung Toilets are fixed to a solid frame concealed and the cistern inside a wall or unit. Wall Hung Toilets don’t sit on the floor and give a floating appearance. A favourite for modern bathrooms.
Corner Toilets
Sometimes space is an issue, and Corner Toilets can work to maximise space. Corner Toilets are usually a modern Close Coupled design that is designed to fit neatly into any corner.
Cistern Types
Toilet cistern installation requires careful planning as poor planning can lead to access and maintenance troubles in the future. The toilet cistern stores water, which is released to flush the toilet. The water supply to the cistern is controlled by a float valve which stops the tank from overfilling.
Low Level
The most common type of cistern, located just above the bowl and easy to access and maintain. Flushed with a lever or push button.
High Level
Commonly found in older houses and classic style bathrooms, they are very effective. The high level ensures a faster flush, but they have become less popular over the years due to newer space-efficient designs of cistern coming on the market. Flushed with a pull chain.
Concealed
The Cistern is hidden in a wall or unit behind the toilet bowl and is flushed with a lever or push button.
Common Toilet Problems
Here are the typical Toilet problems we fix
- Blockages
- Cistern constantly filling
- Requires repeated flushing
- Won’t flush
If you would like a new Toilet Installed, Repaired or Unblocked, please contact us using the phone number or email below.
Hi, I’m Terry the founder and owner of TM Hughes & Son Gas Services
Please get in touch using the Phone Numbers or Contact Form below
TM Hughes & Son Gas Services Limited
Saxon House
27 Duke Street
Chelmsford
CM1 1HT
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