The engineer arrived as scheduled. Said he needed to buy parts and left. Came back and worked for 1.5 hours and found a part of the hob needs replacement.
The engineer, Lewis, said while leaving that he will invoice for 2.5 hours and will need to come back when part arrives. I asked him to bill for less as actual work was less and not complete. He agreed for 2 hours.
Later the invoice arrived for 2.5 hours (£300 with parts included). When I mailed him to ask why the extra half hour, he stopped responding until I mailed the company. He is not agreeing to 2 hours now.
I will pay him but have decided to use British Gas to complete the test of the job.
Prompt, on time and professional.
I will be staying with these guys.
TM Hughes & Son offer Servicing, Installation and Repairs for Ariston Boilers. We are Gas Safe Registered engineers and serve the whole of Essex.
If you currently have an Ariston Boiler and need help with servicing, maintenance or repair, or you would like an Ariston Boiler installed, we can help you.
About Ariston Boilers
Ariston is an Italian company providing high quality and efficient heating solutions to over 150 countries.
Millions of households the world over use Ariston for their heating needs. Boilers have been designed for simple installation servicing and repair, making the engineer’s job easier and keeping the cost down.
The company was originally called Industrie Merloni, founded in the 1930s by Aristide Merloni.
The Ariston brand was launched in the ’60s providing water heating solutions. The ’80s saw the launch of Ariston Boilers. Ariston has since become a renowned global brand; the comfort of your home is Ariston’s mission.
Ariston Combi Boilers
Ariston Combi Boilers eliminate the use of a hot water cylinder being powerful enough to supply hot water for your heating and taps from a single small unit.
The top of the range Ariston Combi Boiler is available in 30 and 35 kW sizes, an A+ ErP rating, and comes with a 12-year warranty. Other lower-priced combi boilers are available from Ariston in 24kw sizes with 12, 8 and 2-year warranties.
All are silent running and feature wider than usual waterways which help prevent blockages (which always cause problems).
We offer 0% Finance for Boiler Installations & Repairs.
Ariston System Boilers
Ariston system Boilers are available in 18, 24 and 30kw sizes with warranties ranging from 2-8 years (the more expensive boilers have the longer warranties). System boilers utilise a pressurised cylinder to supply hot water to your radiators and taps. While more space is needed for system boilers (for the storage cylinder ), they can provide multiple bathrooms with hot water simultaneously, so a good choice for family homes. The latest Ariston system Boilers feature Xtratech heat exchangers and energy-efficient pumps.
Ariston Regular Boilers
Regular Boilers feature older central heating systems, which use an open vented cylinder and water tanks (usually stored in the loft). While many regular Boiler owners upgrade to a combi or system boiler on installation, an Ariston regular boiler will work great as a replacement. Featuring A-rated energy efficiency, auto functioning ease of use and a standard five-year warranty
Ariston Boiler Controls
Ariston offers a range of wired and wireless controls for their Boilers, including smart and standard programmers.
Ariston Boiler Service
Ariston recommends their Boilers are serviced every 12 months. In fact, to maintain an Ariston warranty, the boiler must have been serviced in the last 12 months by a qualified Gas Safe registered engineer. We offer Ariston Boiler Servicing at a reasonable price.
The service will allow your boiler to run properly at high energy efficiency while uncovering any issues you may not have recognised. Servicing is undertaken as per Ariston’s instructions. The case panels removed and examined, we then move onto the all-important internal components. Every part’s thoroughly cleaned and inspected. All connections are checked for tightness. If we find any leaks due to worn seals, we’ll replace them.
Once everything is cleaned and reassembled, the gas burners checked to ensure gas is burned at the required rate. The flues examined and tested to make sure it’s safe and removing all noxious gasses effectively. Safety devices (which prevent damage to the boiler in the event of a fault) are tested. After the service, your boiler will run well. With the reduced chance of breaking down, any existing warranties will also be valid.
Ariston Boiler Installation
As with boiler servicing, Ariston Boiler installations must be carried out by certified Gas Safe Registered engineers. This is a legal requirement for all gas installations. Ariston warranties are only valid in the boilers installed by a registered engineer. Our Gas Safe Registered engineers are qualified to install Ariston boilers. We have undertaken many installations in Essex over the years.
If your old Ariston Boiler (or Boiler of another make) has broken down beyond repair, is developing problems or runs at very low energy efficiency, we can install an upgrade of the same type (remove old system boiler put a new system boiler in its place) or install a new and different type of boiler (remove your old system boiler and replace with a new combi boiler).
Everyone has different hot water and heating needs. Ariston offers boilers for them all. An engineer can visit your home, undertake a survey and go through the different Boiler options possible with Ariston boilers and your existing central heating system. Afterwards, a free no-obligation quotes written for you.
Ariston Boiler Repair
Older Ariston Boilers can, unfortunately, malfunction. Fortunately, they are designed for easy repairs. We are experienced in repairing Ariston boilers, having fixed many broken-down Boilers over the years. If you suffer a breakdown, give us a call, we can have an engineer out to you within a couple of hours. Never attempt to repair a boiler yourself. You may cause further damage, or even worse, a carbon monoxide or gas leak. Using a qualified professional ensures a safe repair and peace of mind.
The engineer will run some tests to establish what the problem is. The required parts are then sourced, and your Boilers repaired. Our Boiler repair service includes no call out charges.
If you would like more information on Ariston Boiler servicing, installation and repair, please get in touch using the contact details below.
Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 01245 830075
Email – info@tmhughesandson.uk
TM Hughes & Son Gas Services Limited
Saxon House
27 Duke Street
Chelmsford
CM1 1HT
0% Finance
For Boiler Installations & Repair