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TM Hughes & Son

Plumber & Heating Engineer Based in South Woodham Ferrers covering the whole of Essex

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Alpha Boilers, Service, Installation & Repair

Call – 01245 830075

Email Us Or Request A Call-Back

TM Hughes & Son Gas Services | Chelmsford
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Alan Hurding profile pictureAlan Hurding
14:38 01 Dec 25
Really helpful guys. I would recommend them to everyone. Best plumbers I’ve ever dealt with and willing to give advice and support when needed.
Stuart Davies profile pictureStuart Davies
14:38 29 Nov 25
Great service. Friendly and knowledgeable staff.
Richard Kinder profile pictureRichard Kinder
13:43 29 Nov 25
Good service. Good workmanship. Alex knows boilers inside out.
Rebecca P profile pictureRebecca P
11:31 29 Nov 25
I have used them a few times and they always provide excellent service and go out of their way to help.
Ed C profile pictureEd C
20:25 27 Nov 25
Good service. Thanks Terry
Stuart Forbes profile pictureStuart Forbes
19:36 27 Nov 25
Reliable, professional and friendly.
Jim And Jan Weir profile pictureJim And Jan Weir
13:50 27 Nov 25
Your engineer Pawel, is lovely, efficient and we couldn't ask for more.
Jan
Stephen Stone profile pictureStephen Stone
19:37 25 Nov 25
Always responsive and great service
Lesley Jennings profile pictureLesley Jennings
17:29 25 Nov 25
Alex was polite, friendly & efficient when he came to service the boiler.
Elisabeth Blyth profile pictureElisabeth Blyth
10:38 25 Nov 25
When we needed a new boiler, TM Hughes supplied and fitted it promptly and efficiently. The heating/hot water system was checked thoroughly after installation, including existing radiators, and the kitchen cleared and tidied afterwards. I have used this company for a number of years for boiler and hot water cylinder checks and maintenance, and can recommend them to others.
Ray White profile pictureRay White
16:35 21 Nov 25
Thank you for a thoroughly professional job, the
Engineer knew what he was doing, tidy, and fixed the fault on our unvented cylinder. Highly recommend and will use again
Ryan Merrill profile pictureRyan Merrill
19:01 20 Nov 25
I’ve used TM Hughes’s a few times now always turn up and fix the problem
Neil Slaymaker profile pictureNeil Slaymaker
08:20 20 Nov 25
Excellent on time service, as always

Polite efficient staff , 100% recommend TM Hughes
Mark Williams profile pictureMark Williams
21:02 19 Nov 25
Excellent service, will definitely use this company again.
Tony Hunter profile pictureTony Hunter
17:14 19 Nov 25
Very good
Very helpful staff that attended property
Very good with my kids aswell expalimkmg what je was doing

Would recommend this company to friends and family
David Sloan profile pictureDavid Sloan
17:07 19 Nov 25
Hi Terry. I just wanted to say that Dylan was brilliant last evening. He phoned ahead, arrived when he said he would, did the job very professionally and was charming. Just thought you should know. Time will tell whether our problem is sorted but Dylan also had some good ideas about next steps if it is not. Great service from TH Hughes - would highly recommend.
Tony Culleton profile pictureTony Culleton
16:47 19 Nov 25
Service was quick enginee was very friendly and never left a mess i would certainly recommend your company to my friends thank you tony
Stephen profile pictureStephen
11:31 18 Nov 25
I would very much recommend. Honest fair priced work. Installed my boiler and planned the pipe work well for future radiators, etc.
Jennifer Fraser profile pictureJennifer Fraser
09:17 15 Nov 25
Services done for gas boiler ( which they fitted 2 years ago) and gas fire. I have absolute trust in this company and staff. Always professional and very pleasant to deal with. Responsive and highly competent, so glad I chose them.
Jennifer Fraser profile pictureJennifer Fraser
22:09 14 Nov 25
Justin Collins profile pictureJustin Collins
21:34 14 Nov 25
Sorted out the issue with our faulty boiler. Great service, quick, efficient and professional.
James Gritton profile pictureJames Gritton
20:18 14 Nov 25
Highly recommend T M Hughes & Son. First annual service following installation by same company last year. Service carried out by Kai who was very professional as well as informative & friendly.
sharon lee profile picturesharon lee
15:14 14 Nov 25
Quick response to problem . Great service as usual.
Diane Wilkes profile pictureDiane Wilkes
10:32 14 Nov 25
This company has dealt with our needs efficiently and politely. We are very satisfied with the way our problems were solved and we would have no hesitation in recommending them to others.
Pete Moule profile picturePete Moule
15:44 12 Nov 25
A truly professional company, who give great service, they treat you and your property with respect.
I have used them for servicing and installation of boilers at my son’s homes as well as my own.

I am very happy to recommend them to anyone who wants an honest reliable company.
Julie Watkins profile pictureJulie Watkins
15:00 12 Nov 25
Excellent service. Young man, Dillon serviced my boiler. He is a very lovely young man, friendly and helpful. I would and have recommended you already.
Spencer Welch profile pictureSpencer Welch
17:56 11 Nov 25
Very helpful,, quick and efficient boiler service
Veronica Bedding profile pictureVeronica Bedding
16:21 11 Nov 25
We are pleased to offer again a note of our gratitude and appreciation to James, T M Hughes and son, who, at short notice restored our comfort and welfare in such good humoured and professional manner. We hasten to recommend their services once more.
Mike Harding profile pictureMike Harding
14:34 11 Nov 25
TM Hughes has serviced and worked on correcting my boiler installation (from a different and poor company) for 5 years. They have always been very professional and, importantly, turned up on time. The work is reasonably priced, and I have never had an issue with what they have done for me.

During a recent boiler fault, which was hard to diagnose, Terry, the owner, became involved and was absolutely great in helping me to resolve this with Glowworm under warranty. Very friendly, approachable, knowledgeable, and gives honest advice that a customer can trust.

I highly recommend TM Hughes and will use them for years to come and do recommend them to my friends, family, and anyone reading this review!
Paul Blakeley profile picturePaul Blakeley
14:31 11 Nov 25
Excellent fault finding and fixing issue.
Fast response from Terry and fault finding and then James who kept me fully informed of when he will arrive and fitting new parts super fast, friendly and left everything clean. I will highly recommend and will use in future, Thank you.
David B profile pictureDavid B
14:24 11 Nov 25
Replaced my Nest thermostat as Google stopped the app for the learning 3 and T M Hughes replaced it with the latest Hive Thermostat very pleased with the service and how quickly they installed it thanks
mike ofarrell profile picturemike ofarrell
12:06 10 Nov 25
Excellent service fast and efficient
Good value for money
Michael Eyre profile pictureMichael Eyre
14:46 09 Nov 25
Cannot recommend this business enough were extremally helpful when doing my flat up several years ago. Also had a plumbing emergency and terry immediately helped out the second we called him. Extremely responsive and does incredible work would do 10 stars if the system allowed
David Collins profile pictureDavid Collins
16:49 07 Nov 25
Had new sink and tap fitted in kitchen by Mike one of TM Hughes and Son kitchen fitters, really pleased with it absolutely first class job, well deserved five star rating, highly recommend TM Hughes and Son
Peter Raggett profile picturePeter Raggett
19:35 06 Nov 25
Professional service and and excellent job fitting a new shower for me. Very pleased with the result.
Frank Ashurst profile pictureFrank Ashurst
16:53 06 Nov 25
Quick and professional service, thanks
Gillian Mobbs profile pictureGillian Mobbs
20:20 05 Nov 25
Very happy with my boiler service. Highly recommend.
Anne Lawrence profile pictureAnne Lawrence
16:14 05 Nov 25
prompt and excelent service as usual.
Steve Brown profile pictureSteve Brown
08:42 05 Nov 25
Always good, prompt service and will always come out in emergencies.
Jack Mihlenstedt profile pictureJack Mihlenstedt
20:27 31 Oct 25
We always use TM Hughes for our plumbing and gas boiler issues. Absolutely first class. 👍
Steven Giles profile pictureSteven Giles
20:25 31 Oct 25
TM Hughes are a family run company, providing a professional and friendly service. Terry and his son are highly skilled in their trade and provide a friendly service. I highly recommend.
stephen wilson profile picturestephen wilson
15:57 31 Oct 25
On time very good service
Catherine Gray profile pictureCatherine Gray
15:48 31 Oct 25
Easy booking, arrived on time, thorough and polite.
Dan Burdge profile pictureDan Burdge
13:19 30 Oct 25
James was fantastic, as was the company in general - they came out quickly and got us booked in within a few days - needed a new boiler so it was a big job, but made to feel easy - friendly service and would definitely recommend!
Heather Gorrod profile pictureHeather Gorrod
12:36 30 Oct 25
Efficient, friendly and polite service engineer. Annual service of boiler completed - check on air in radiators and towel rail - all work carried out perfectly. Thank you.
jacqui bailey profile picturejacqui bailey
15:55 29 Oct 25
Professional, friendly, did a thorough job servicing my boiler. I’ll certainly use their services again.
Linda Jones profile pictureLinda Jones
13:21 29 Oct 25
Cannot recommend this company enough. Alex was professional in all aspects. From installing the new boiler, water tank etc plus covers for carpets and then clearing everything away. He was also very helpful in explaining the Hive system, which we love. We would highly recommend this company as being your first choice
John Scott profile pictureJohn Scott
12:34 28 Oct 25
Excellent - HIGHLY RECOMMEND.

small job, stayed a small job, fair price, came on time and fixed. Many Thanks to Alex.
Harry Johns profile pictureHarry Johns
15:42 27 Oct 25
Second boiler service carried out by TM Hughes. One this October and one in October 2024. Both times the engineer has been professional, friendly and competent.
Paul Carrruthers profile picturePaul Carrruthers
15:18 25 Oct 25
Goos reliable company.
Arrived promptly and very courteous.
Michelle Abel profile pictureMichelle Abel
12:46 25 Oct 25
TM Hughes have always been reliable and helpful with various jobs in my home, including moving a boiler to the other side of the room. Would highly recommend.
Steve Henwood profile pictureSteve Henwood
21:07 24 Oct 25
Great job, done well!
Anthony Oliva profile pictureAnthony Oliva
15:10 24 Oct 25
It only took one phone call, no messing around the technician was at my house spot on time. Didn't take long to spot the broken part and placed an order and it's due sometime next week. Everything was placed back left no mess.Very pleased with the service.
Kevin Russell profile pictureKevin Russell
13:17 24 Oct 25
Used Alex from TM Hughes to remedy a fault with my hot water cylinder. Two visits required were prompt, on time and the fault effectively rectified. I'll hopefully use Alex for future work and servicing on my hot water installation.
Reg Vincent profile pictureReg Vincent
11:29 24 Oct 25
Excellent service, James was very pleasant and professional. Very tidy and cleaned up after he was finished. We had a new boiler installed and once completed James stayed to explain everything and to answer all our questions. Highly recommend
Steve Hodgson profile pictureSteve Hodgson
10:00 23 Oct 25
Arrived on agreed time, Alex's work was clean and tidy, I would absolutely use this company again. Thank you.
Mark Spicer profile pictureMark Spicer
08:14 23 Oct 25
My boiler service was carried out at short notice as i was moving out - the engineer was on time, polite and completed the works quickly - also supplying my with email versions of the reports which are useful in the house selling process.
Luke Tandy profile pictureLuke Tandy
06:06 22 Oct 25
Very efficient and professional service.
Vicki Coupland profile pictureVicki Coupland
19:44 21 Oct 25
TM Hughes & Son were very responsive coming out quickly to assess our boiler when it stopped working and advised us on a replacement boiler as it would have been too expensive to repair. James came round within the week to replace the boiler. He was polite, answered all our questions, gave good advice and completed the job efficiently and well and we thankfully have heating again. Would recommend.
Marian Pavey profile pictureMarian Pavey
17:13 21 Oct 25
Terry very helpful and kind.
Recommend to all my neighbours.
Theresa McTaggart profile pictureTheresa McTaggart
16:08 21 Oct 25
Prompt service good advice
gary thompson profile picturegary thompson
14:36 20 Oct 25
Very good service, thougher, punctual
& dependable, nice guy Dylan who carried it out, would recommend this company.
Penny 1 profile picturePenny 1
16:37 17 Oct 25
Can't speak highly enough of Terry & his staff. Terry gave a very competitive quote for the work needed & fully informed me of what was involved. He was more than happy to answer any questions i had regarding the job, which was very helpful. Alex installed my new boiler, i was impressed with his time keeping & he worked non stop all day long. He also cleaned up as he went along. The quality of his work is excellent i am very impressed, its great to have peace of mind that you have a plumbing company like this that you can call on if & when needed. I would definitely recommend them.
Jason Poole profile pictureJason Poole
13:01 17 Oct 25
The Brentwood blogger profile pictureThe Brentwood blogger
13:00 17 Oct 25
Excellent service again, phoned when he was on his way, identified and rectified a problem he picked up on the inspection , always reliable, knowledgable and thorough plumber, I'll see them next year for the annual inspection.
Robert Barber profile pictureRobert Barber
07:48 17 Oct 25
Kevin Lapwood profile pictureKevin Lapwood
18:53 16 Oct 25
Great job thanks you terry
Elaine Tanner profile pictureElaine Tanner
14:40 16 Oct 25
Very happy with Alex who installed our combi boiler in good time before talking us through it and tidied up well before departing. Highly recommend this company.
Holly Tighe profile pictureHolly Tighe
06:58 16 Oct 25
Great service and very efficient 🙂
STEPHEN STEADMAN profile pictureSTEPHEN STEADMAN
19:25 15 Oct 25
Excellent service and quality of work. A highly recommended company that offers outstanding value
Jeff Collins profile pictureJeff Collins
15:33 09 Oct 25
Absolutely first class service, although he was very busy he still found a bit of time to take a look and see why we had no heating or hot water. I thought that this level of customer service died out a long time ago but totally impressed by the "above and beyond" dedication that was shown to try and help us. I cannot recommend them high enough, if there was a facility to give a 'perfect 10' then Terry would easily get it. As they say, Forget the rest, just call the best
Sanand Jemma profile pictureSanand Jemma
10:01 09 Oct 25
Terry and Alex were amazing at helping us with our boiler. Making an effort to fit us in at short notice and working on a Saturday to install a new one so that we weren’t long without hot water / heating. Terry is also very communicative and willing to help over the phone and unsociable hours! I would recommend.
Paul Franklin profile picturePaul Franklin
20:03 08 Oct 25
Terry and his crew are knowledgable and efficient. They are friendly, helpful and reasonably priced. I have used Terry for many years and always been very pleased with the work he has done. I have tried many plumbers in the past but TM Hughes had always been the best.
Ben Whitney profile pictureBen Whitney
19:16 08 Oct 25
Great service and nice guys! I had a complex underfloor heating issue. They came out and assessed it. A week later came with all the parts and fixed it. Gave some great advice on how to maintain the system and made some cost saving recommendations. Definitely would use them again.
CMAgeo profile pictureCMAgeo
08:55 08 Oct 25
Booked T. M. Hughes for our annual boiler service. Terry arrived in the time we were told he’d be at our address. Service was completed well and advice given on status and age of boiler, any issues that we could expect in years to come.
We have used T. M. Hughes for a number of years now and are very happy with the service we receive.
We will continue to use them and can thoroughly recommend to anyone needing gas and/or plumbing services.
Magda Izzard profile pictureMagda Izzard
10:53 07 Oct 25
We are extremely happy with the excellent service from TM Hughes & Son. When we had an issue with our overflow and boiler, Terry got things sorted quickly and efficiently. His professionalism and prompt response were impressive. Highly recommend TM Hughes & Son for anyone needing reliable and top-notch plumbing & gas services.
d smith profile pictured smith
08:36 07 Oct 25
I have been using Terry for many years now and have always found him to be very friendly and efficient. We have recently had a bathroom and ensuite renovated and are very pleased with the work carried out. As usual the work was carried out to a high standard and I would always recommend him
John Smith profile pictureJohn Smith
16:07 06 Oct 25
Terry from TM Hughes was an absolute super star when originally dealing with my 90 yr old Mum and since then with myself, in dealing with a thermostat issue with her under floor heating. His patience and understanding helped source the materials required and arrange a date to come and complete the job. Excellent customer service 👏 👌
Colin Dunn profile pictureColin Dunn
11:57 06 Oct 25
I would highly recommend T M Hughes and give them a 5 star rating. They have always been very professional in all the work they have done for me. Ranging from emergency assistance to new boiler installation and various other repairs. I really appreciate their service and support. A very professional team.
Luke Blair profile pictureLuke Blair
17:47 05 Oct 25
I found both Alex and Terry to be professional and easy to deal with in servicing my wet underfloor heating system and boiler. They came out a little further than they ordinarily would to get to my property, which I also appreciated. Would happily recommend to friends and family.
Rosalynd Griffiths profile pictureRosalynd Griffiths
11:21 29 Aug 25
Tm Hughes are great. We always use this company. We have had our boiler changed today, clean tidy and communication was brilliant. The engineer was James. And we can’t thank him enough for his hard work. Highly recommend.
Alisha Waylen profile pictureAlisha Waylen
18:16 19 Aug 25
This company is absolutely amazing! I’ve been using them for many years for standard boiler servicing but in the last couple of months I’ve needed urgent assistance with my disabled mums boiler.
Terry is always very responsive, knowledgeable, and focuses on finding the best solution. Nothing is too much trouble. He takes pride in the company’s work and genuinely cares about his customers.
Highly recommended for anyone looking for a reliable, trustworthy, and professional company.
Thank you Terry & the team!
Claudia Estrada profile pictureClaudia Estrada
12:16 15 Dec 24
Excellent service! . Very reliable. TM arrived on time, went out of his way to get the parts, got it all sorted, knew the issue straight away. I guess that also comes with extended experience and trust people have on him. Well known and recommended in the community. That’s why I was happy to leave it in his hands. Def. 100% 5 stars.
Tom Bass profile pictureTom Bass
12:17 12 Dec 24
Really professional service with a great team. James and Michael did a top job.
chris burridge profile picturechris burridge
17:24 07 Dec 24
Very thorough job done in a friendly and very helpful manner , great work Pavel .
Jon Morrison profile pictureJon Morrison
19:49 27 Nov 24
Can't fault the professionalism, service and overall great company that is TM Hughes & Son! If I could, I'd genuinely give them more than 5 stars! 100% recommend, always my go to company when I have a problem that needs fixing!
Tim S. profile pictureTim S.
14:14 25 Nov 24
Arrived on time as scheduled. Immediate understanding of the issue. Resolved the issue. Ensured it was completely fine before leaving. Would highly recommend.

TM Hughes & Son service, install and repair Alpha Boilers in Essex. We are Gas Safe Registered engineers who can service or repair your existing Alpha Boiler or install a brand new Alpha Boiler.

About Alpha Boilers

Alpha is a UK company and part of the Immergas Group, one of Europe’s best-known heating appliance manufacturers. Alpha makes Boilers for all households and is recognised for their energy-saving accessories that work with their boilers, utilising low carbon technologies such as flue gas heat recovery and solar thermal.

Alpha Boilers are made for efficiency and longevity, offering up to a 10-year warranty on certain Boilers.

0% Finance is available for Boiler installations and repairs.

Alpha Combination Boilers

Combi Boilers are the number one choice for small to average-sized homes generating hot water for central heating and hot water taps. Highly energy efficient, simple to install, service and repair. The latest Alpha combination Boilers feature stainless steel heat exchangers, Grundfos pumps and 7-10 year warranties.

Alpha Regular Boilers

Regular Boilers are mainly found on older central heating systems. Alpha Regular Boilers are for open vented systems but can be converted with a kit to work with sealed systems. The latest regular Alpha Boilers feature a stainless steel heat exchanger, backlit display compact size and weight and a 7-year guarantee.

Alpha System Boilers

System Boilers are a good choice for larger families hot waters supplied via a pressurised cylinder allowing a continuous supply of hot water for multiple bathrooms. New Alpha system boilers are available in sizes 20, 30 or 35kw and feature Grundfos pumps, and zinc plated expansion vessels and 5-7 year warranties.

Alpha Boiler Service

Annual Boiler service is essential if you want your Boiler to run smoothly and validate your Alpha guarantee. Alpha state your Boiler must be serviced annually by a Gas Safe Registered engineer, and failure to do so will invalidate your warranty. One of our Gas Safe Registered engineers can service your Alpha Boiler, providing a record if you ever need to use the warranty.

Our Alpha Boiler servicing is amongst the best priced in Essex. The service will ensure your Boiler runs cost-effectively and efficiently.  Phone or use the contact form to book a boiler service. We’ll send round an engineer at the agreed time and date. On arrival, the engineer will present the required Gas Safe ID before starting work.

The service involves following a procedure set out by the Boiler manufacturer servicing doesn’t take long, and our engineers work tidily. Please ensure the boiler areas clear before the engineer arrives, as a certain amount of space is needed to work in. The boiler casing is removed and inspected. Water stains indicate a leak from somewhere inside the Boiler.

Before the service commences, the flues checked to ensure it isn’t blocked, and the controls to make sure they’re functioning correctly. All pipework, seals and connections are checked for leakage. If necessary, we’ll replace seals and tighten connections, so leaking stops. Boiler pressures checked, along with the pipework gas flow and burn rate. All components are cleaned with a soft brush. When the boilers reassembled, safety devices are tested, and we’ll check the flue to make sure all exhaust gasses are expelled properly.

To ensure you keep your Boiler guarantee valid, we’ll write to you two months before your next service is due.

Alpha Boiler Installation

Alpha offers a range of efficient, modern Boilers incorporating the latest heating technology. By law, when a gas Boilers installed, it must be by a Gas Safe Registered engineer. This ensures the installations safe and your Boiler guarantee is valid. Our engineers have successfully installed many Boilers of all makes in Essex over the years. We are a good choice when it comes to installing your new Alpha Boiler.

We can help you pick the best Alpha Boiler for your home and budget. All quotes are free with no obligation. Alpha installations come with up to a ten-year guarantee. Boiler upgrades with existing systems are relatively straight forward, especially if you replace them with the same type of Boiler. If your hot water and/or heating requirements have changed, you may want a different type of Boiler installed. For example, your old regular Boiler removed and a new combination boiler put in its place.

In this instance, we’ll remove your old regular Boiler along with cylinder and water tanks (which will no longer be necessary), convert the necessary pipework on your existing system and fit the latest Alpha combination boiler. Your new Boiler will be powerful enough to heat your radiators while supplying all the hot water you’ll ever need. A new Alpha Boiler will run at very high efficiency, saving you money on your energy bills.

Alpha Boiler Repairs

Older alpha Boilers (and all other makes of Boiler, for that matter) are prone to breakdown. The boilers a hard-working appliance, and as boilers age, an internal part can fail, causing the Boiler to stop in its tracks. We offer an Alpha Boiler Repair service. We can have an engineer out to you within a couple of hours who’ll get your boiler up and running again.

Alpha Boiler parts are easy to source and install. Once the part has been replaced, your Boiler should run again. Our boiler breakdown services include no call out charges. If your noticing issues with your current Alpha boiler, such as weird noises or repeated turning off, it’s best to get the issue looked at before the Boiler fails.

Please use the phone numbers or email address below for more information on Alpha Boiler Servicing, Installation & Repairs.

terry-hughes-chelmsford

Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services

Please get in touch to book an appointment or receive a free, no-obligation quote

Call – 01245 830075

Email – info@tmhughesandson.uk


TM Hughes & Son Gas Services Limited
Saxon House
27 Duke Street
Chelmsford
CM1 1HT




Get A Price Now

Call Us – 01245 830075

Email Us or Request A Call-Back


0% Finance

For Boiler Installations & Repair

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