The engineer arrived as scheduled. Said he needed to buy parts and left. Came back and worked for 1.5 hours and found a part of the hob needs replacement.
The engineer, Lewis, said while leaving that he will invoice for 2.5 hours and will need to come back when part arrives. I asked him to bill for less as actual work was less and not complete. He agreed for 2 hours.
Later the invoice arrived for 2.5 hours (£300 with parts included). When I mailed him to ask why the extra half hour, he stopped responding until I mailed the company. He is not agreeing to 2 hours now.
I will pay him but have decided to use British Gas to complete the test of the job.
Prompt, on time and professional.
I will be staying with these guys.
Welcome to TM Hughes & Son. We install, repair and unblock Toilets in Harlow.
- Experienced & Insured Plumbers
- Free no-obligation quotes
- No call-out charges for repairs and unblocking
Types of Toilets We Install & Repair
We fit all types of toilets and flush mechanisms, which include:
Close-Coupled Toilets
The cistern sits on the toilet pan. Close-coupled Toilets are compact, reliable, and ideal for most modern bathrooms.
Back-to-Wall Toilets
With a back-to-wall Toilet, the cistern and pipework are hidden behind a panel or unit. This gives a cleaner, more streamlined look and makes cleaning around the Toilet easier.
Wall-Hung Toilets
Wall-hung Toilets are mounted on the wall, with the floor space underneath left open. The cistern is hidden in the wall, and the flush is operated using a button or plate.
Low-Level Toilets
Low-level toilets have a separate cistern fixed just above the pan, connected with a short flush pipe. They’re a good option if you have a traditional-style bathroom but don’t have the space for a high-level cistern.
High-Level Toilets
High-level Toilets feature a tall flush pipe, and a cistern mounted higher up the wall. Often, with a pull chain, they have a strong flush.
Toilet Flush Mechanisms
Several Toilet flush mechanisms are available, which include:
Lever Flush
Operated by a handle or lever (usually on the side or front of the cistern). A traditional design commonly found on older toilets.
Push-Button Flush
A button is located on the top or front of the cistern. It can be single or dual flush, with the latter offering a choice between a full or half flush to save water.
Dual Flush Button
Two buttons – one for a small flush (liquid waste) and one for a full flush (solid waste). Helps reduce water usage and is common in modern toilets.
Chain Pull Flush
Found on traditional high-level Toilets. The flush is activated by pulling a chain attached to the cistern.
Flush Plate (Wall Button)
Commonly fitted with concealed cisterns in back-to-wall or wall-hung toilets. A button or plate on the wall triggers the flush, usually dual flush.
Siphon Flush
Uses a siphon system to draw water from the cistern into the bowl. Reliable and less prone to leaking compared to valve systems.
Flapper Valve Flush
More common in older or imported toilets. A rubber flapper lifts when flushed to release water into the bowl. It can wear out over time and cause leaks.
Sensor-Activated Flush (Touchless Flush)
Uses a motion sensor to trigger the flush automatically. Often found in commercial settings and modern bathrooms, they are hygienic and easy to use.
Toilet Repairs & Unblocking in Harlow
If your Toilet isn’t working as it should, we can fix it. We offer same-day service with no call-out charges.
Repairs include:
- Leaks around the base or cistern
- Flush not working properly
- Water running constantly
- Loose or rocking Toilet
- Broken flush handles or buttons
- Toilet Unblocking
Contact Us
Please get in touch using the phone number or email below to receive a Toilet installation quote or to book a repair.
Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 01279 510175
Email – info@tmhughesandson.uk
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