The engineer arrived as scheduled. Said he needed to buy parts and left. Came back and worked for 1.5 hours and found a part of the hob needs replacement.
The engineer, Lewis, said while leaving that he will invoice for 2.5 hours and will need to come back when part arrives. I asked him to bill for less as actual work was less and not complete. He agreed for 2 hours.
Later the invoice arrived for 2.5 hours (£300 with parts included). When I mailed him to ask why the extra half hour, he stopped responding until I mailed the company. He is not agreeing to 2 hours now.
I will pay him but have decided to use British Gas to complete the test of the job.
Prompt, on time and professional.
I will be staying with these guys.
Welcome to TM Hughes & Son. We offer Tap Installation and Repairs in Loughton.
- All types of Taps installed and repaired
- Experienced and insured Plumbers
- Free no-obligation quotes
Taps are one of the most frequently used fittings in any home, and choosing the right type will make a big difference to your home. We install and repair all types of Taps, which include:
Pillar Taps
Pillar taps are two separate taps, one for hot and one for cold—usually mounted on basins or baths with two tap holes. Pillar Taps have a classic look and are easy to use. They are the go-to choice for traditional-style bathrooms.
Mixer Taps
Mixer taps combine hot and cold water through a single tap, allowing the user to control the temperature before it leaves the tap. Mixers are very popular in modern kitchens and bathrooms. Mixer taps come in several forms, including monobloc versions, which require just one tap hole and use a single lever or two small handles. Other Mixer types include deck-mounted mixers, which use two holes on the sink or bath ledge. Wall-mounted mixers are fixed to the wall, freeing up space and creating a modern, streamlined look.
Shower Mixer Taps
Bath shower mixer taps are great for those looking to add a shower without installing an enclosure. These taps have a diverter that lets you switch between the tap and showerhead. They’re ideal for smaller bathrooms or homes without a separate shower.
Thermostatic Taps
Thermostatic Taps automatically maintain consistent water temperature, regardless of changes in water pressure. They contain a thermostatic cartridge that blends hot and cold water to your chosen temperature and adjusts in real-time if the supply fluctuates—helping to avoid sudden temperature spikes or drops. Thermostatic Taps are particularly useful in family homes, as they prevent scalding.
Sensor Taps
Sensor taps are becoming more common in Loughton homes. They operate without touch, using infrared technology to activate water flow. Sensor Taps are hygienic, water-efficient, and ideal for busy households or those who want to reduce water waste.
Tap Repairs
Tap repairs are often necessary when your tap begins to drip, leak, become stiff, or develop inconsistent water flow. Tap issues are usually caused by worn washers, faulty cartridges, damaged ceramic discs, or general wear and tear over time.
One of our Plumbers can quickly identify the issue and carry out a repair—whether that’s replacing internal components, reseating the tap, or advising on a suitable replacement if the tap is beyond repair.
Contact Us
Please contact us using the phone number or email below for a free, no-obligation quote or to book a repair.
Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 0208 1680365
Email – info@tmhughesandson.uk
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For Boiler Installations & Repair