The engineer arrived as scheduled. Said he needed to buy parts and left. Came back and worked for 1.5 hours and found a part of the hob needs replacement.
The engineer, Lewis, said while leaving that he will invoice for 2.5 hours and will need to come back when part arrives. I asked him to bill for less as actual work was less and not complete. He agreed for 2 hours.
Later the invoice arrived for 2.5 hours (£300 with parts included). When I mailed him to ask why the extra half hour, he stopped responding until I mailed the company. He is not agreeing to 2 hours now.
I will pay him but have decided to use British Gas to complete the test of the job.
Prompt, on time and professional.
I will be staying with these guys.
A well-functioning tap is often taken for granted until it fails. When that happens, it’s essential to have skilled, insured plumbers you can rely on.
At TM Hughes & Son, we have been providing reliable tap installation and repair services to the residents of Wickford for many years.
Tap installation may seem like a simple task, but it requires the depth of knowledge and experience that our team at TM Hughes & Son brings to every job.
A poorly installed tap can lead to water wastage, damage to your home and repair costs.
Our Plumbers ensure that each tap we install is well-fitted, functions seamlessly, and adds to the aesthetic appeal of your home.
Safety is paramount in our line of work, so we maintain full public liability insurance. Plumbing comes with risks, from potential water damage to unforeseen accidents. When you hire our insured professional Plumbers, you rest assured knowing that your properties covered in the improbable event of accidental damage.
It’s not just installation. We also offer tap repair services.
If your tap is leaking, not providing consistent water flow, or delivering water at incorrect temperatures, our experienced plumbers can promptly diagnose and rectify the issue.
Our approach to tap installation and repair involves a step-by-step process to ensure we leave no stone unturned. We start with thoroughly assessing and diagnosing your tap and plumbing system. We then carefully plan the installation or repair process, choosing the right tools and techniques for the job.
If it’s an installation, our team will help you select the best tap suited for your needs, considering factors like the style of your home, the type of sink, and your budget. We will then execute the installation meticulously, double-checking every detail to ensure a perfect fit and function.
On the other hand, if it’s a repair job, our team will first determine the root cause of the problem. We will then use our expertise to provide the most effective and durable solution, replacing a faulty valve, fixing a leak, or correcting irregular water flow.
One thing that sets TM Hughes & Son apart is our commitment to client satisfaction beyond the service itself. After every tap installation or repair in Wickford, we offer practical advice on maintaining the tap to prevent future issues and enhance its lifespan.
At TM Hughes & Son, we proudly serve the residents of Wickford, offering experienced, insured, and trustworthy tap installation and repair services.
Please contact us today using the phone number or email below.
Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 01268 351075
Email – info@tmhughesandson.uk