Boiler Servicing & Repairs Basildon
Call – 01268 351075
Boiler Servicing & Repairs in Basildon: Avoid costly and inconvenient winter breakdowns with an annual Boiler service. Our Gas Safe Registered Engineers meticulously check, test and clean your Boiler, ensuring it runs efficiently, safely, and reliably. Servicing minimises the risk of breakdowns, protects against carbon monoxide poisoning, improves efficiency to save on heating bills, and maintains insurance compliance. If your Boiler has broken down, we offer same-day Repairs with no call-out charges. We Service & Repair all types and makes of Boilers at the best prices.

Jan
Engineer knew what he was doing, tidy, and fixed the fault on our unvented cylinder. Highly recommend and will use again
Polite efficient staff , 100% recommend TM Hughes
Very helpful staff that attended property
Very good with my kids aswell expalimkmg what je was doing
Would recommend this company to friends and family
I have used them for servicing and installation of boilers at my son’s homes as well as my own.
I am very happy to recommend them to anyone who wants an honest reliable company.
During a recent boiler fault, which was hard to diagnose, Terry, the owner, became involved and was absolutely great in helping me to resolve this with Glowworm under warranty. Very friendly, approachable, knowledgeable, and gives honest advice that a customer can trust.
I highly recommend TM Hughes and will use them for years to come and do recommend them to my friends, family, and anyone reading this review!
Fast response from Terry and fault finding and then James who kept me fully informed of when he will arrive and fitting new parts super fast, friendly and left everything clean. I will highly recommend and will use in future, Thank you.
small job, stayed a small job, fair price, came on time and fixed. Many Thanks to Alex.
& dependable, nice guy Dylan who carried it out, would recommend this company.
We have used T. M. Hughes for a number of years now and are very happy with the service we receive.
We will continue to use them and can thoroughly recommend to anyone needing gas and/or plumbing services.
Terry is always very responsive, knowledgeable, and focuses on finding the best solution. Nothing is too much trouble. He takes pride in the company’s work and genuinely cares about his customers.
Highly recommended for anyone looking for a reliable, trustworthy, and professional company.
Thank you Terry & the team!
We Service & Repair All Boilers Including






0% Boiler Finance Available, Buy Now Pay Later Follow This Link For More Information
Boiler Service
We have been keeping the heating on in Basildon for over 30 years. Boilers work hard. They supply you and your family with hot water and heat daily through the colder months.
Boiler breakdowns are troublesome and expensive (although we usually can repair boilers quickly at a fair price). Breakdowns in the depths of winter are widespread and are sometimes a nightmare. A freezing house isn’t pleasant, and engineers are very busy in the colder months, so you wait until your Boiler’s fixed.
Protect yourself from Boiler failure with an annual boiler service undertaken by a gas-safe registered engineer with many years of experience servicing Boilers.
An annual Boiler Service Will
- Minimise the risk of Boiler failure
- Protect you and your family from carbon monoxide poisoning
- Ensure your Boiler runs efficiently
- Save you money on heating bills
- Validate your home insurance
- Uncover any underlying issues with your Boiler
Having an annual Boiler Service is the best way to prevent a breakdown. A fully qualified Gas Safe Engineer can come to your home anytime and carry out a boiler service following a strict procedure that leaves no stone unturned. After the service, your Boiler will run as efficiently as possible (efficiency depends on boiler age and type), making your home cosy and saving money on energy bills.
Our friendly Basildon Engineers will show their Gas Safe Cards on arrival, giving you peace of mind that you’re using a qualified professional. All work is done tidily to a high standard, and the work area will be left as is.
After the service, we’ll recommend your Boiler and Central Heating System (if necessary). If we uncover any issues with your Boiler that require repair (before the issue becomes severe), we can usually repair the Boiler there and then. We’ll always discuss any repairs with you first and establish the price.
Carbon Monoxide poisoning is rare, but it’s a risk to all Basildon homes with a fuel-burning appliance. Annual Boiler servicing significantly reduces the risk of carbon monoxide poisoning. We’ll check the Boiler for signs of carbon monoxide during the service.
Boiler breakdowns are covered by some insurance policies, usually only if the boilers are serviced annually. We’ll provide documentation so you can prove your boiler service to your insurers in case of a breakdown.
TM Hughes & Son are Worcester Bosch Accredited Gas, Engineers
0% Finance is available for Boilers and Repairs
Boiler Service Procedure
- First, we’ll inspect the exterior of the boiler case for leaks and rust, which occurs when the water leaks, usually due to worn-out seals and faulty pressure valves. We carry many valves and seals in stock, so we can generally change them during the services. The case is then removed and checked on the inside. Corroded cases can sometimes be repaired. If not, we’ll source a new case for your Boiler.
- The pipework’s checked for leaks.
- Seals are checked for corrosion and tightness.
- Pressures are checked and adjusted as necessary to ensure correct water flow. Here, we can establish if there are any blockages in your system (that are causing your Boiler to switch off regularly)
- The internal Boiler components are cleaned. Cleaning will improve your Boiler and allow us to perform the necessary tests accurately.
- The pressure of the gas burners was checked and adjusted as needed.
- The Boiler undergoes a gas rate check (with a gas meter) to establish whether your Boiler is using the right amount of gas per hour.
- Next, a flue gas analyser is placed inside the flue. The rate of oxygen, carbon monoxide and carbon dioxide is checked. The analysis ensures your boilers are safe and running efficiently.
- Ventilation is essential for proper boiler function and safety. We’ll review the ventilation and ensure that your Boiler gets the required 10 meters of cubic air for every meter of cubic gas.
- The flues are checked, and a correctly set up flue expels all poisonous gases while holding onto heat. Incorrectly fitted flues are bad for heating bills and potentially dangerous. We’ll make sure your flues are safe and functioning correctly.
- Modern boilers feature safety devices such as safety and relief valves. These safety devices prevent boiler damage. All are checked to make sure they’re working properly.
- The Boiler and pipework are checked thoroughly for leaking gas
- The Boiler case is cleaned and refitted
- The Boiler and heating are switched on
- Radiators are checked for heat and bled as necessary. Trapped air is ubiquitous and prevents radiators from heating fully. Occasionally, radiators are full of sludge built up over many years; this debris can prevent them from getting hot on the bottom and middle. If this is an issue, we can arrange a power flush.
- Exterior pipes are checked. Uninsulated pipes can freeze, causing boiler failure. We’ll make recommendations on any vulnerable pipes.
- A service record is written. Keep this record to prove your Boiler and system have been serviced by a fully qualified engineer.
Boiler Repair
Has Your Boiler Broken Down? Talk to a friendly Basildon Engineer, who will advise you over the phone. Failure can be simple. With some instruction, you may get your Boiler working yourself.
If not, our engineer can be with you within 2 hours and will have your Boiler up and running again soon. Over the last 30 years, we have repaired many Boilers in Basildon and the surrounding areas.
We are an established family-run plumbing and heating company with many happy customers. You’ll certainly be satisfied with our Boiler Repairs and our prices, which are periodically reviewed, making sure they are amongst the best in the area.
Boiler Repairs Include No Call-Out Charges And No Hidden Extras
TM Hughes Gas Engineers carry many Boiler parts in stock. The parts we don’t carry can usually be sourced the same day, so we can quickly get your heating back on. All engineers are fully qualified, Gas Safe Registered with Worcester Bosch Accreditation and many years of experience. We are qualified to work on all makes and types of Boiler.
Turn off your central heating system while waiting for an Engineer to arrive. If you see or suspect there’s leaking water, turn off your mains water supply at the mains stopcock to prevent water damage.
Never attempt to repair your Boiler yourself; gas is dangerous, and you could cause further damage, costing you more money. Always use a qualified Gas Safe, Registered engineer.
Why Do Boilers Breakdown?
The Boiler is the hardest-working appliance in any household for 10-15 years. They work daily to supply you and your family with hot water and heat. As boilers age, they will inevitably break down.
Servicing your Boiler every year will help prevent boiler failure and ensure your Boiler runs optimally.
Several faults cause boiler failure. Here are the most common ones.
Boiler Continuously Switches Off
Low pressure is usually caused by your Boiler switching off. Our engineer will first attempt to repressurise your Boiler (a quick and simple procedure) to run at the correct pressure.
If this doesn’t solve the issue, the systems are inspected for a blockage; any found are swiftly removed. A blockage present anywhere in the system or pump restricts water flow, causing low pressure. Thus, the continuous switch-offs.
Faulty pumps can also be the cause; the pump will be thoroughly inspected.
Frozen Condensation Pipes
Boilers create wastewater that runs outside through a condensate pipe. These pipes sometimes freeze and block in winter, stopping the Boiler from working. Frozen pipes are quickly defrosted, enabling your Boiler to work again. Freezing usually occurs because of poor/no insulation. We’ll offer advice where this is the case.
Faulty Thermocouple
The Thermocouple regulates the gas that enters the Boiler, keeping it running. If your pilot light keeps going out, the Thermocouple will likely need changing, or there could be a problem with the gas supply itself. Both are checked, repaired, and adjusted as necessary until your Boiler runs all the time.
Kettling
After many years, limescale and sludge can build up in your system pipes and Boiler, blocking water flow in the Boilers heat exchanger, causing it to overheat.
This is known as kettling, which can destroy your heat exchanger and cause your Boiler to fail. Loud noises coming from your system are a sign of kettling. Powerflushing your system will remove the build-up and preserve your heat exchanger before a new one’s needed.
Leaks
Leaking Boilers can still function, but leaks must be rectified immediately on discovery. Leaks can cause your Boiler to short-circuit (and stop working) and damage other areas of your home.
Never ignore a leaking Boiler. Leaks are usually caused by worn seals (in the Boiler or pump) or faulty pressure valves (caused by too much pressure in the system).
Changing seals and valves is a common and inexpensive Boiler Repair job. We sometimes find leaky pipework in and around boilers caused by incorrect fitting or corrosion.
Thermostats
Sometimes a Boilers works correctly, and the thermostat is causing the issues. Older ones are at times inaccurate and sometimes don’t work at all. In this instance, all that’s needed is a simple thermostat upgrade.
Radiators Not Heating Up
A build-up of air in your system will stop radiators from heating. Bleeding radiators will usually remedy this problem. You can undertake a simple procedure (or one of our engineers can do it if you’re unsure). Check your radiators. If they’re only getting hot at the bottom, then there’s air in the system. Bleed each radiator as necessary.
Radiators that are hot at the top but cold at the bottom and even middle are signs of a sludge/debris build-up in the system. A Powerflush will remove the build-up so your radiators can heat top to bottom.
Weird Noises
Weird noises from your Boiler or central heating system indicate a fault that could develop into a severe problem: failing pumps, faulty valves, air and low pressure cause these strange noises. One of our engineers will quickly diagnose and rectify the issue.
How Much Does A Boiler Repair Cost?
As a small reputable local business, our prices are significantly lower than those of the big national companies and fairer than those of other companies.
The cost of repair will depend on the parts required, the type of Boiler used, and the time it takes to repair. We will always establish a price first, so you know exactly what you’ll pay. No hidden extras will be added at the end of the job.
How To Prevent Boiler Breakdown
A Boiler that’s looked after is less likely to break down. Prevention is better than a cure. The best way to prevent boiler failure is to ensure that pipes in areas vulnerable to the cold are properly insulated (frozen pipes cause breakdowns) and that there is an annual Boiler service.
An annual service will ensure all working parts are clean and in order, protect you and your family from carbon monoxide poisoning and validate your home insurance for Boiler breakdowns.
Types Of Boiler We Service & Repair
TM Hughes Gas Engineers service and repair all Boiler and fuel types. These include Combi, System and Regular Boilers and Gas, LPG, Oil and Electricity fuel/energy types.
Combi boilers are the least complicated to repair as they heat the water from the main supply via a heating element. System Boilers utilise a cylinder and sometimes water tanks (vented systems), so repairs can be more complicated.
Older Basildon homes feature regular/traditional boilers, which use more parts than modern Boilers and are more prone to breakdown. We can handle any Boiler, so whatever type you have, we can help you.
Makes Of Boiler We Service & Repair
We service and repair all Boiler makes, which include
- Alpha
- Ariston
- Baxi
- Ferroli
- Glow-Worm
- Grundfos
- Heat-Line
- Ideal
- Keston
- Potterton
- Saunier Duval
- Vaillant
- Viessmann
- Vokera
- Worcester Bosch
If you would like a quote or book a Boiler Service, please contact us using the phone number or email below.

Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 01268 351075
Email – info@tmhughesandson.uk









































