The engineer arrived as scheduled. Said he needed to buy parts and left. Came back and worked for 1.5 hours and found a part of the hob needs replacement.
The engineer, Lewis, said while leaving that he will invoice for 2.5 hours and will need to come back when part arrives. I asked him to bill for less as actual work was less and not complete. He agreed for 2 hours.
Later the invoice arrived for 2.5 hours (£300 with parts included). When I mailed him to ask why the extra half hour, he stopped responding until I mailed the company. He is not agreeing to 2 hours now.
I will pay him but have decided to use British Gas to complete the test of the job.
Prompt, on time and professional.
I will be staying with these guys.
Welcome to TM Hughes & Son Gas Services Ltd. We offer Leak Detection services in Basildon and the surrounding areas.
If you suspect you leak into your home, please call and speak to one of our engineers.
Left alone, a leak can cause significant and expensive damage to your home.
One of our experienced engineers will quickly establish the source of the leak in your home using non-evasive equipment and methods. Once the leak is detected, a plan is created for a swift repair.
Where Leaks Occur
Leaks in the home can occur in various locations, often dependent on the type of plumbing and fixtures present. Common areas where leaks are found include:
- Pipes and Joints: Over time, pipes can corrode, freeze, or get damaged, leading to leaks. Joints, where two piping sections connect, are particularly susceptible to leaking. Many homes have underground pipes in the walls, beneath floors, above ceilings and outdoors. These leaks are not so obvious.
- Under Sinks: The plumbing beneath the kitchen and bathroom sinks is prone to leaks due to regular use and potential damage to the pipes or fittings.
- Toilets: Leaks often occur in toilets, from the tank to the bowl or at the base where the toilet meets the floor. Internal leaks in toilets can sometimes go unnoticed but can waste significant water and cause damage.
- Taps & Showerheads: Worn-out washers and seals can lead to dripping faucets or showerheads, which, while seemingly minor, can lead to substantial water wastage over time.
- Boilers: The base of Boilers is a common site for leaks, either due to a faulty temperature and pressure relief valve, corrosion of the tank, or loose connections.
- Dishwashers and Washing Machines: Hoses and fittings connected to dishwashers and washing machines can become loose or damaged, causing leaks.
- Roof and Ceiling: Leaks in the roof can lead to water dripping into the loft and through ceilings, often noticeable after heavy rain.
- Basements and Foundations: Cracks in a house’s foundation or basement walls can allow water to seep in, particularly during wet weather or due to poor drainage around the house.
- Windows and Doors: Improper sealing or deterioration around windows and doors can allow water in, especially during rainstorms.
- HVAC Systems: Air conditioning units and HVAC systems can produce condensation, which may lead to leaks if drainage systems are blocked or not functioning properly.
Suspect A Leak? Contact Us Today
Detecting and fixing leaks promptly is important to prevent water damage to your home and belongings, prevent mould growth, conserve water, and reduce utility bills.
If you suspect a leak somewhere on your property and would like it detected and remedied, please contact us today for a free, no-obligation quote
Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 01268 351075
Email – info@tmhughesandson.uk
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For Boiler Installations & Repair