The engineer arrived as scheduled. Said he needed to buy parts and left. Came back and worked for 1.5 hours and found a part of the hob needs replacement.
The engineer, Lewis, said while leaving that he will invoice for 2.5 hours and will need to come back when part arrives. I asked him to bill for less as actual work was less and not complete. He agreed for 2 hours.
Later the invoice arrived for 2.5 hours (£300 with parts included). When I mailed him to ask why the extra half hour, he stopped responding until I mailed the company. He is not agreeing to 2 hours now.
I will pay him but have decided to use British Gas to complete the test of the job.
Prompt, on time and professional.
I will be staying with these guys.
Welcome to TM Hughes & Son. We install, repair and unblock Toilets in Romford.
We offer free, no-obligation quotes for installation, and the Repair and unblocking of toilets include no call-out charges.
All work is undertaken by experienced and insured Plumbers.
Installation
We install a wide range of Toilets with the latest water-saving flush mechanisms. The toilets we install include:
Close-Coupled Toilets
Close-Coupled Toilets are the most common type found in Romford homes. The cistern is directly attached to the pan, making it a compact and straightforward design.
Back To Wall Toilets
Back To The Wall Toilets have a hidden cistern, usually concealed within a furniture unit or behind a false wall. They offer a sleek and modern look.
Wall-Hung Toilets
Wall-Hung Toilets are mounted on the wall and appear to ‘float’ as they do not touch the ground. The cistern is concealed behind a wall. It provides a more minimalist appearance and makes cleaning the bathroom floor easier.
Corner Toilets
Corner Toilets are specifically designed for corner installations. They help maximize space in small bathrooms.
Low-Level Toilets
Low-Level Toilets have a cistern that is positioned at a lower level than traditional high-level designs, with a short flush pipe connecting the cistern to the pan.
High-Level Toilets
High-Level Toilets feature a high cistern on the wall with a long flush pipe leading down to the pan. They offer a more traditional Victorian style.
One-Piece Toilets
One-Piece Toilets have the cistern and pan as a single, continuous unit, providing a streamlined look.
Smart Toilets
Smart Toilets have features such as automatic flushing, heated seats, bidet functionality, and even self-cleaning capabilities.
Saniflo Toilets
Saniflo Toilets are useful in situations where it’s challenging to connect to the main drainage system. These toilets have a built-in mechanism to break waste into a slurry pumped to the sewer.
Repairs & Unblocking
Toilet repairs are often required due to a range of issues. One of the most frequent problems is a running toilet, usually caused by a faulty flush valve failing to seal correctly and allowing water to trickle into the bowl.
A simple adjustment or, if necessary, the valve replacement will solve this.
Other issues include leaky seals, malfunctioning fill valves, or broken flush handles, which might require replacement parts and adjustments to ensure the Toilet operates correctly and efficiently.
Another typical repair is unblocking a clogged toilet, often caused by excessive toilet paper or foreign objects.
Our Plumbers are experts at dealing with all Toilet-related issues.
Contact Us
Please get in touch with us using the phone number or email below for a free quote for Toilet installation, Repair or unblocking.
Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 01708 545076
Email – info@tmhughesandson.uk
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