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TM Hughes & Son

Plumbers & Heating Engineers covering the whole of Essex

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  • Call: 01702 910075

Boiler Servicing & Repairs Southend

Call: 01702 910075

Email: info@tmhughesandson.uk

  • Boiler Service £80 +VAT
  • Boiler Repairs from £90 +VAT

No Additional Call-Out Fee for Boiler repairs (minimum 1 hour’s labour applies)

Google Rating
5.0
Based on 517 reviews
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PATRICK OXLEY
A job well done. Boiler serviced . 3 Sinks plugs replaced. Plumber arrived on time. What more could I ask for.
MJH
Very good boiler service, Kai checked everything thoroughly and left the system in good condition
Graham Ball
Book up at year for boiler service, very friendly and reliable, would highly recommend them
Maxine Mason
Very efficient boiler service service carried out by two very professional, polite and friendly engineers. They also made helpful suggestions to help improve my heating system.
Niall Sherry-Brennan
Great service. Friendly, punctual and knowledgeable. Boiler service done for another year
Geoffrey Hampton
Great Company, so glad we found them. Always willing to help.Great service.
Pauline Dodd
Great timing, great service! Annual Boiler Service. Punctual.polite, and very reasonable price. I use this Company every year.
Anna H
Very efficient and reliable, kept the appointment time. Serviced boiler and was very knowledgeable. Would highly recommend.
l willet
Boiler service.

We Service & Repair All Boilers Including

worcester-bosch-logo
baxi-logo
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vaillant-logo
ideal-logo

Boiler Service & Warranty Protection Plan: Spread the cost of servicing and protect your warranty. Learn more here

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Boiler Service & Repairs in Southend. With over 30 years of experience, our Gas Safe Registered engineers service and repair all Boilers. Annual servicing improves efficiency, lowers bills, prevents breakdowns and keeps your system safe. We offer fast, reliable, same-day repairs with no call-out charges (minimum 1 hour’s labour applies). Whether you’re a homeowner or a business, we’ll ensure your Boiler runs safely and efficiently year-round.

boiler-service-repair-southend

Boiler Servicing

TM Hughes & Son Gas Services Ltd are Gas Safe Registered Worcester Bosch Accredited Engineers with over thirty years experience in servicing Boilers in Southend and the surrounding towns and villages.

We service all types and makes of Boiler. There’s no Boiler we can’t service. Whatever Boiler you have, we’ll provide a full service at a very fair price.

15 Advantages Of An Annual Boiler Service

  1. You’re welcome to book a Service at any time that’s convenient for you.
  2. Your local Southend Gas Engineer will turn up at the agreed time.
  3. The Gas Safe Registration ID is shown on arrival. Rest assured, you’re using fully qualified professionals with years of experience.
  4. Servicing is undertaken using a strict procedure that covers every part of the Boiler.
  5. Engineers work in a clean and tidy manner with minimal disruption to your day-to-day activities.
  6. A service ensures your boiler runs as efficiently as possible. Saving you money on your heating bills (how much depends on your Boiler age, condition, and type).
  7. Boiler breakdowns usually occur at the worst time, the depths of winter. An annual Boiler Service greatly reduces the possibility of Boiler failure, so you’ll always have hot water and heating.
  8. Our customers who have a yearly Boiler Service rarely suffer boiler breakdowns.
  9. We’ll identify any pipes vulnerable to freezing (a common cause of Boiler failure) and suggest insulation if needed.
  10. A service uncovers any existing faults or issues that could become serious problems in the future.
  11. We carry many parts in stock and can usually undertake any necessary alterations during the service.
  12. For any parts we don’t carry in stock, we can generally source them locally the same day.
  13. Fuel-burning appliances are. Unfortunately, carbon monoxide risk servicing protects against poisoning. Boilers are carefully checked for signs of carbon monoxide.
  14. Home insurance policies only cover breakdowns if a boiler has been serviced in the last twelve months, a service validates your insurance.
  15. A service record is provided on completion. You can use the document as proof if you need to claim on your home insurance for a Boiler breakdown.

Boiler Service Procedure

  • The boiler case has been removed and checked for signs of corrosion. Damaged cases can be fixed, or new ones can be obtained. Corrosion is caused by leaking water due to faulty seals and pressure valves (which we can change during the service if necessary)
  • The case is thoroughly cleaned on the exterior and interior
  • All seals are checked for tightness and wear. Loose and worn seals are changed
  • Pipework is checked for leaks. Any leaking pipes are fixed
  • Water flow and pressure are reviewed and altered if necessary. During this check, we’ll find any blockages that may be present (if your Boiler keeps switching off, you probably have a blockage)
  • Every component of the Boiler is cleaned for smoother running. Cleaning also allows us to carry out tests accurately
  • Next, we clean the Gas burner and check and adjust it to optimal pressure
  • A gas rate check is conducted using a gas meter. This ensures your Boiler is using the right level of gas
  • A flue gas analyser is used to check the rate of carbon dioxide, carbon monoxide and oxygen to ensure your boiler is safe and efficient
  • The flues are checked and adjusted (if necessary) to make sure it’s holding onto valuable heat while expelling all harmful gases
  • Your Boiler needs ten cubic meters of air for every cubic meter of gas burned. Ventilation is checked to ensure this
  • Safety and relief valves prevent Boiler damage in the case of a breakdown. All valves are checked, making sure they’re working properly
  • The Boiler and pipework are thoroughly checked for leaking gas
  • The case is refitted
  • The Boiler and heating are switched on
  • Radiators are checked for heat and bled if required
  • If you have an old system built up with sludge, your radiators may not get hot at the bottom or middle in this instance. We may recommend a power flush
  • Tools are removed, and the work areas are tidied up and left as found
  • A service record is written. Keep this for your records and as proof that a Gas Safe Registered Engineer serviced your Boiler
  • Our engineer is happy to answer any questions you may have and offer advice so you get the most out of your Boiler and central heating system

Boiler Repairs

  • No Call-Out Charges (minimum 1 hour’s labour applies)
  • All Makes & Types Of Boiler Repaired
  • Fair Prices
  • All fuel types: Gas, Electric & LPG

30 Years of Experience

For over 30 years, TM Hughes & Son Gas Services have been repairing Boilers in Southend, Eastwood and Westcliff-on-Sea.

Fast Service

A Gas Safe Registered Engineer can come and fix your Boiler within the next two hours. Or at a time convenient to you, so there’s minimal disruption to your busy schedule.

If your Boiler has stopped working, give us a call. You’ll speak to a friendly engineer who will assist you over the phone and arrange a time to repair your boiler.

Repairs For Homes & Businesses

Our Boiler breakdown specialists serve domestic and commercial properties. We have served many homes and businesses in the Southend area over the years and have many happy customers who live or run businesses locally.

Fully Qualified & Gas Safe Registered

TM Hughes And Son Gas Services Ltd are a Worcester Bosch Accredited Company. Our engineers have the qualifications and experience to work on any boiler type or brand. We’ve worked on every boiler over the years, and we can repair almost any.

When you book an emergency Boiler repair, a Southend-based engineer will arrive at the agreed time and present the necessary Gas Safe identification. Always check the credentials of any gas engineer you hire (us or someone else). The Gas Safe Register card confirms you’re using a qualified, legal gas fitter.

An inspection of your Boiler and, if necessary, some tests will quickly identify the problem. Once the fault has been diagnosed and before work begins, you’re presented with a fixed price for the parts and labour.

Fair Prices No Call-Out Charges

You’ll find our prices are lower than those of big national companies and competitive with other Boiler engineers in Southend. Our experienced engineers can repair boilers effectively and quickly, which helps us keep costs down.

Most boiler parts required for repairs are carried on our vans. Parts we don’t carry in stock can be acquired locally, so there’s no unnecessary waiting for your repair.

Your Boiler will be back up and running in a short time. Once the repair’s completed, we’ll ensure the boiler is working properly, you have hot water, and your radiators are heating up. We’ll bleed your radiators if there’s excess air trapped in the system. Air will prevent your radiators from getting hot at the top.

Once the engineers are finished, they’ll tidy up the work area and may offer recommendations so you get the most out of your central heating system.

Typical Boiler Faults

Boilers are very hard-working appliances. The older they get, the more prone they are to failure. Luckily, Boiler manufacturers have made internal components easily interchangeable, so a qualified engineer can change faulty parts when they fail.

Here are some common Boiler faults we come across when repairing boilers in Southend and the surrounding areas

Boiler Keeps Turning Off

Low pressure caused by incorrect pressure, a leak, a blockage, or a failed pump can stop your boiler from working properly and keep switching it off. First, we try repressurising the boiler. If the pressure drops, we’ll remove the boiler case and check for leaks.

Leaks often come from worn seals or a broken pressure valve (usually caused by too much boiler pressure). Corroded or incorrectly fitted pipes can also cause leaks. Leaks are quickly rectified. Never ignore a leaking Boiler. Always get them fixed before any damage is caused.

If no leaks are found, we’ll check your system for blockages. Blockages stop proper water flow, lowering pressure and switching off your boiler. Blockages are located and removed. Internal parts that have been blocked will be renewed if the blockage is immovable.

A faulty pump can cause your boiler to switch off. If no leaks or blockages are found, the pump is checked. Blockages in pumps are removed. We’ll always attempt to repair a faulty pump. If a pump can’t be repaired, we replace it.

Broken Heat Exchanger

Heat exchangers can block with limescale and debris, causing them to overheat and fail. Blocked heat exchangers make loud noises before breaking. This is known as kettling.

Other faults can cause your boiler to make unusual noises. Never ignore these noises. They can signal that your boiler is about to break down. Having your boiler checked before it malfunctions can prevent damage and save you the inconvenience of no heating or hot water.

Broken Thermocouple

The thermocouple is an essential heat sensor that manages the gas the boiler uses. If the pilot light gets blown out, the thermocouple cuts the gas supply, preventing a build-up of unburned gas—a standard safety feature on all boilers.

If the thermocouple fails, gas won’t be supplied, and your boiler won’t operate. This is the most common reason why pilot lights keep blowing out. If the thermocouples are fully functioning, the issue may be your gas supply. For instance, the gas stopcock could be partially closed, preventing full gas flow.

Frozen Pipes

All modern condensing boilers use condensate pipes. As waste gas condenses into water, it’s expelled outside through the pipe. If the pipes aren’t properly insulated, they can freeze when temperatures drop below zero, stopping the boiler.

The pipe needs defrosting and insulation to keep the boiler working and prevent future freezing.

Old Thermostats

Old thermostats can cause problems which prevent your boiler from working, such as turning on and off randomly and not registering the correct temperature. If your thermostats are not working or are no longer accurate, they will be replaced.

How To Prevent Boiler Breakdown

The best way to prevent boiler breakdowns is to look after your boiler, which will minimise the chances of a breakdown. Here’s what you can do.

Service Your Boiler

Have an annual Boiler Service. Clean internal components last longer and ensure your boiler runs optimally. A service will uncover any parts that are on their way out. You can get them restored before they fail. A service will confirm your boiler isn’t a carbon monoxide risk and verify your home insurance for boiler repairs.

Powerflush Your System

Over time, limescale and debris (known in the trade as sludge) will build up in your system. When your radiators don’t heat properly, the risk of blockages and boiler damage increases. Radiators that don’t get hot at the bottom or middle have a sludge build-up and will need power flushing. The process involves continuously pumping chemicals around your system until the sludge is removed and water can run freely.

Insulate The Condensate Pipe

Make sure your condensate pipe is properly insulated to prevent freezing in winter. You can buy pipe insulation cheaply at your local DIY store. If you’re unsure, or can’t do it yourself for any reason, we can insulate the pipe for you.

Makes Of Boiler We Service & Repair

We service and repair all makes of Boiler which include:

  • Worcester Bosch
  • Alpha
  • Ariston
  • Baxi
  • Ferroli
  • Glow-Worm
  • Heat-Line
  • Ideal
  • Keston
  • Potterton
  • Saunier Duval
  • Vaillant
  • Viessman
  • Vokera
  • And More

Types of Boilers We Service & Repair

We repair all types of Boiler. These include Gas, LPG and Electric Boilers, Regular, Combi or System Boilers.

Regular Boilers

Regular Boilers are often found in older Southend homes. They utilise a water cylinder, a cold water storage cistern and a feed expansion tank. Because of all these working parts, regular boiler repairs can sometimes be more involved than combi or system boiler repairs.

Combi Boilers

Combi Boilers are often found in smaller properties or homes with restricted space. They don’t need a pump or cylinder because they heat hot water on demand as it flows through the internal heating element. Combi Boiler repairs are generally the simplest.

System Boilers

System boilers heat and store hot water in a pressurised cylinder, which then supplies taps and radiators. Popular in homes with multiple bathrooms. Most working parts are built into the boiler, which can be easily replaced if they fail.

We also offer Underfloor Heating and Air Conditioning services.

Please contact us using the phone number or email below to book a Boiler Service or Repair

terry-hughes

Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services

Please get in touch to book an appointment or receive a free, no-obligation quote

Call – 01702 910075

Email – info@tmhughesandson.uk



Book Now

Call Us – 01702 910075

Email: info@tmhughesandson.uk



Boiler Service & Warranty Protection Plan

Spread the cost of servicing
Protect your warranty

Find Out More


0% Finance

For Boiler Installations & Repair

Find Out More

Copyright © 2026 T.M. Hughes & Son Gas Services Ltd, All Rights Reserved | Company No: 05296815 | Registered in England | VAT: 858 935 366 | Built by Roysearch

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