• Skip to primary navigation
  • Skip to main content
tm-hughes-and-son-gas-services-logo

TM Hughes & Son

Plumber & Heating Engineer Based in South Woodham Ferrers covering the whole of Essex

  • Plumbing
    • Leak Detection
    • Saniflo Installation
    • Showers
    • Taps
    • Toilets
    • Waste Disposal Units
  • Boiler Installation
  • Boiler Service & Repairs
  • Air Conditioning
  • Heating
    • Gas Cooker Installation
    • Gas Fire Service
    • Gas Safety Inspections
    • Underfloor Heating
    • Power Flushing
  • Bathrooms
  • Electrical
  • Areas
    • Basildon
    • Benfleet
    • Billericay
    • Braintree
    • Brentwood
    • Canvey Island
    • Chelmsford
    • Epping
    • Grays
    • Harlow
    • Hockley
    • Leigh On Sea
    • Loughton
    • Maldon
    • Rayleigh
    • Romford
    • Southend
    • South Woodham Ferrers
    • Wickford
    • Witham
  • Jobs
  • Contact Us
  • Call – 01702 910075

Boiler Servicing & Repairs Southend

Call – 01702 910075

Email Us Or Request Call Back

TM Hughes & Son Gas Services
5.0
powered by Google
trust-a-trader-boiler-service

checkatrade-boiler-service

Boiler Service & Repairs in Southend. With over 30 years of experience, our Gas Safe Registered engineers service and repair all Boilers. Annual servicing improves efficiency, lowers bills, prevents breakdowns and keeps your system safe. We offer fast, reliable, same-day repairs with no call-out charges. Whether you’re a homeowner or a business, we’ll ensure your Boiler runs safely and efficiently all year round.

boiler-servicing-repairs-southend
Andrea Papworth profile pictureAndrea Papworth
15:48 02 Dec 25
Gas boiler service...Kai called before arrival. Very friendly and professional service. Have used T M Hughes previously and will do so again.
Mike King profile pictureMike King
15:34 02 Dec 25
Needed experienced shower installation specialist and TM Hughes outshone all contenders hands down. Efficient and knowledgeable and competitively priced. Thoroughly recommended and much better than Checkatrader clowns
Alan Hurding profile pictureAlan Hurding
14:38 01 Dec 25
Really helpful guys. I would recommend them to everyone. Best plumbers I’ve ever dealt with and willing to give advice and support when needed.
Stuart Davies profile pictureStuart Davies
14:38 29 Nov 25
Great service. Friendly and knowledgeable staff.
Richard Kinder profile pictureRichard Kinder
13:43 29 Nov 25
Good service. Good workmanship. Alex knows boilers inside out.
Rebecca P profile pictureRebecca P
11:31 29 Nov 25
I have used them a few times and they always provide excellent service and go out of their way to help.
Ed C profile pictureEd C
20:25 27 Nov 25
Good service. Thanks Terry
Stuart Forbes profile pictureStuart Forbes
19:36 27 Nov 25
Reliable, professional and friendly.
Jim And Jan Weir profile pictureJim And Jan Weir
13:50 27 Nov 25
Your engineer Pawel, is lovely, efficient and we couldn't ask for more.
Jan
Stephen Stone profile pictureStephen Stone
19:37 25 Nov 25
Always responsive and great service
Lesley Jennings profile pictureLesley Jennings
17:29 25 Nov 25
Alex was polite, friendly & efficient when he came to service the boiler.
Elisabeth Blyth profile pictureElisabeth Blyth
10:38 25 Nov 25
When we needed a new boiler, TM Hughes supplied and fitted it promptly and efficiently. The heating/hot water system was checked thoroughly after installation, including existing radiators, and the kitchen cleared and tidied afterwards. I have used this company for a number of years for boiler and hot water cylinder checks and maintenance, and can recommend them to others.
Ray White profile pictureRay White
16:35 21 Nov 25
Thank you for a thoroughly professional job, the
Engineer knew what he was doing, tidy, and fixed the fault on our unvented cylinder. Highly recommend and will use again
Ryan Merrill profile pictureRyan Merrill
19:01 20 Nov 25
I’ve used TM Hughes’s a few times now always turn up and fix the problem
Neil Slaymaker profile pictureNeil Slaymaker
08:20 20 Nov 25
Excellent on time service, as always

Polite efficient staff , 100% recommend TM Hughes
Mark Williams profile pictureMark Williams
21:02 19 Nov 25
Excellent service, will definitely use this company again.
Tony Hunter profile pictureTony Hunter
17:14 19 Nov 25
Very good
Very helpful staff that attended property
Very good with my kids aswell expalimkmg what je was doing

Would recommend this company to friends and family
David Sloan profile pictureDavid Sloan
17:07 19 Nov 25
Hi Terry. I just wanted to say that Dylan was brilliant last evening. He phoned ahead, arrived when he said he would, did the job very professionally and was charming. Just thought you should know. Time will tell whether our problem is sorted but Dylan also had some good ideas about next steps if it is not. Great service from TH Hughes - would highly recommend.
Tony Culleton profile pictureTony Culleton
16:47 19 Nov 25
Service was quick enginee was very friendly and never left a mess i would certainly recommend your company to my friends thank you tony
Stephen profile pictureStephen
11:31 18 Nov 25
I would very much recommend. Honest fair priced work. Installed my boiler and planned the pipe work well for future radiators, etc.
Jennifer Fraser profile pictureJennifer Fraser
09:17 15 Nov 25
Services done for gas boiler ( which they fitted 2 years ago) and gas fire. I have absolute trust in this company and staff. Always professional and very pleasant to deal with. Responsive and highly competent, so glad I chose them.
Jennifer Fraser profile pictureJennifer Fraser
22:09 14 Nov 25
Justin Collins profile pictureJustin Collins
21:34 14 Nov 25
Sorted out the issue with our faulty boiler. Great service, quick, efficient and professional.
James Gritton profile pictureJames Gritton
20:18 14 Nov 25
Highly recommend T M Hughes & Son. First annual service following installation by same company last year. Service carried out by Kai who was very professional as well as informative & friendly.
sharon lee profile picturesharon lee
15:14 14 Nov 25
Quick response to problem . Great service as usual.
Diane Wilkes profile pictureDiane Wilkes
10:32 14 Nov 25
This company has dealt with our needs efficiently and politely. We are very satisfied with the way our problems were solved and we would have no hesitation in recommending them to others.
Pete Moule profile picturePete Moule
15:44 12 Nov 25
A truly professional company, who give great service, they treat you and your property with respect.
I have used them for servicing and installation of boilers at my son’s homes as well as my own.

I am very happy to recommend them to anyone who wants an honest reliable company.
Julie Watkins profile pictureJulie Watkins
15:00 12 Nov 25
Excellent service. Young man, Dillon serviced my boiler. He is a very lovely young man, friendly and helpful. I would and have recommended you already.
Spencer Welch profile pictureSpencer Welch
17:56 11 Nov 25
Very helpful,, quick and efficient boiler service
Veronica Bedding profile pictureVeronica Bedding
16:21 11 Nov 25
We are pleased to offer again a note of our gratitude and appreciation to James, T M Hughes and son, who, at short notice restored our comfort and welfare in such good humoured and professional manner. We hasten to recommend their services once more.
Mike Harding profile pictureMike Harding
14:34 11 Nov 25
TM Hughes has serviced and worked on correcting my boiler installation (from a different and poor company) for 5 years. They have always been very professional and, importantly, turned up on time. The work is reasonably priced, and I have never had an issue with what they have done for me.

During a recent boiler fault, which was hard to diagnose, Terry, the owner, became involved and was absolutely great in helping me to resolve this with Glowworm under warranty. Very friendly, approachable, knowledgeable, and gives honest advice that a customer can trust.

I highly recommend TM Hughes and will use them for years to come and do recommend them to my friends, family, and anyone reading this review!
Paul Blakeley profile picturePaul Blakeley
14:31 11 Nov 25
Excellent fault finding and fixing issue.
Fast response from Terry and fault finding and then James who kept me fully informed of when he will arrive and fitting new parts super fast, friendly and left everything clean. I will highly recommend and will use in future, Thank you.
David B profile pictureDavid B
14:24 11 Nov 25
Replaced my Nest thermostat as Google stopped the app for the learning 3 and T M Hughes replaced it with the latest Hive Thermostat very pleased with the service and how quickly they installed it thanks
mike ofarrell profile picturemike ofarrell
12:06 10 Nov 25
Excellent service fast and efficient
Good value for money
Michael Eyre profile pictureMichael Eyre
14:46 09 Nov 25
Cannot recommend this business enough were extremally helpful when doing my flat up several years ago. Also had a plumbing emergency and terry immediately helped out the second we called him. Extremely responsive and does incredible work would do 10 stars if the system allowed
David Collins profile pictureDavid Collins
16:49 07 Nov 25
Had new sink and tap fitted in kitchen by Mike one of TM Hughes and Son kitchen fitters, really pleased with it absolutely first class job, well deserved five star rating, highly recommend TM Hughes and Son
Peter Raggett profile picturePeter Raggett
19:35 06 Nov 25
Professional service and and excellent job fitting a new shower for me. Very pleased with the result.
Frank Ashurst profile pictureFrank Ashurst
16:53 06 Nov 25
Quick and professional service, thanks
Gillian Mobbs profile pictureGillian Mobbs
20:20 05 Nov 25
Very happy with my boiler service. Highly recommend.
Anne Lawrence profile pictureAnne Lawrence
16:14 05 Nov 25
prompt and excelent service as usual.
Steve Brown profile pictureSteve Brown
08:42 05 Nov 25
Always good, prompt service and will always come out in emergencies.
Jack Mihlenstedt profile pictureJack Mihlenstedt
20:27 31 Oct 25
We always use TM Hughes for our plumbing and gas boiler issues. Absolutely first class. 👍
Steven Giles profile pictureSteven Giles
20:25 31 Oct 25
TM Hughes are a family run company, providing a professional and friendly service. Terry and his son are highly skilled in their trade and provide a friendly service. I highly recommend.
stephen wilson profile picturestephen wilson
15:57 31 Oct 25
On time very good service
Catherine Gray profile pictureCatherine Gray
15:48 31 Oct 25
Easy booking, arrived on time, thorough and polite.
Dan Burdge profile pictureDan Burdge
13:19 30 Oct 25
James was fantastic, as was the company in general - they came out quickly and got us booked in within a few days - needed a new boiler so it was a big job, but made to feel easy - friendly service and would definitely recommend!
Heather Gorrod profile pictureHeather Gorrod
12:36 30 Oct 25
Efficient, friendly and polite service engineer. Annual service of boiler completed - check on air in radiators and towel rail - all work carried out perfectly. Thank you.
jacqui bailey profile picturejacqui bailey
15:55 29 Oct 25
Professional, friendly, did a thorough job servicing my boiler. I’ll certainly use their services again.
Linda Jones profile pictureLinda Jones
13:21 29 Oct 25
Cannot recommend this company enough. Alex was professional in all aspects. From installing the new boiler, water tank etc plus covers for carpets and then clearing everything away. He was also very helpful in explaining the Hive system, which we love. We would highly recommend this company as being your first choice
John Scott profile pictureJohn Scott
12:34 28 Oct 25
Excellent - HIGHLY RECOMMEND.

small job, stayed a small job, fair price, came on time and fixed. Many Thanks to Alex.
Harry Johns profile pictureHarry Johns
15:42 27 Oct 25
Second boiler service carried out by TM Hughes. One this October and one in October 2024. Both times the engineer has been professional, friendly and competent.
Paul Carrruthers profile picturePaul Carrruthers
15:18 25 Oct 25
Goos reliable company.
Arrived promptly and very courteous.
Michelle Abel profile pictureMichelle Abel
12:46 25 Oct 25
TM Hughes have always been reliable and helpful with various jobs in my home, including moving a boiler to the other side of the room. Would highly recommend.
Steve Henwood profile pictureSteve Henwood
21:07 24 Oct 25
Great job, done well!
Anthony Oliva profile pictureAnthony Oliva
15:10 24 Oct 25
It only took one phone call, no messing around the technician was at my house spot on time. Didn't take long to spot the broken part and placed an order and it's due sometime next week. Everything was placed back left no mess.Very pleased with the service.
Kevin Russell profile pictureKevin Russell
13:17 24 Oct 25
Used Alex from TM Hughes to remedy a fault with my hot water cylinder. Two visits required were prompt, on time and the fault effectively rectified. I'll hopefully use Alex for future work and servicing on my hot water installation.
Reg Vincent profile pictureReg Vincent
11:29 24 Oct 25
Excellent service, James was very pleasant and professional. Very tidy and cleaned up after he was finished. We had a new boiler installed and once completed James stayed to explain everything and to answer all our questions. Highly recommend
Steve Hodgson profile pictureSteve Hodgson
10:00 23 Oct 25
Arrived on agreed time, Alex's work was clean and tidy, I would absolutely use this company again. Thank you.
Mark Spicer profile pictureMark Spicer
08:14 23 Oct 25
My boiler service was carried out at short notice as i was moving out - the engineer was on time, polite and completed the works quickly - also supplying my with email versions of the reports which are useful in the house selling process.
Luke Tandy profile pictureLuke Tandy
06:06 22 Oct 25
Very efficient and professional service.
Vicki Coupland profile pictureVicki Coupland
19:44 21 Oct 25
TM Hughes & Son were very responsive coming out quickly to assess our boiler when it stopped working and advised us on a replacement boiler as it would have been too expensive to repair. James came round within the week to replace the boiler. He was polite, answered all our questions, gave good advice and completed the job efficiently and well and we thankfully have heating again. Would recommend.
Marian Pavey profile pictureMarian Pavey
17:13 21 Oct 25
Terry very helpful and kind.
Recommend to all my neighbours.
Theresa McTaggart profile pictureTheresa McTaggart
16:08 21 Oct 25
Prompt service good advice
gary thompson profile picturegary thompson
14:36 20 Oct 25
Very good service, thougher, punctual
& dependable, nice guy Dylan who carried it out, would recommend this company.
Penny 1 profile picturePenny 1
16:37 17 Oct 25
Can't speak highly enough of Terry & his staff. Terry gave a very competitive quote for the work needed & fully informed me of what was involved. He was more than happy to answer any questions i had regarding the job, which was very helpful. Alex installed my new boiler, i was impressed with his time keeping & he worked non stop all day long. He also cleaned up as he went along. The quality of his work is excellent i am very impressed, its great to have peace of mind that you have a plumbing company like this that you can call on if & when needed. I would definitely recommend them.
Jason Poole profile pictureJason Poole
13:01 17 Oct 25
The Brentwood blogger profile pictureThe Brentwood blogger
13:00 17 Oct 25
Excellent service again, phoned when he was on his way, identified and rectified a problem he picked up on the inspection , always reliable, knowledgable and thorough plumber, I'll see them next year for the annual inspection.
Robert Barber profile pictureRobert Barber
07:48 17 Oct 25
Kevin Lapwood profile pictureKevin Lapwood
18:53 16 Oct 25
Great job thanks you terry
Elaine Tanner profile pictureElaine Tanner
14:40 16 Oct 25
Very happy with Alex who installed our combi boiler in good time before talking us through it and tidied up well before departing. Highly recommend this company.
Holly Tighe profile pictureHolly Tighe
06:58 16 Oct 25
Great service and very efficient 🙂
STEPHEN STEADMAN profile pictureSTEPHEN STEADMAN
19:25 15 Oct 25
Excellent service and quality of work. A highly recommended company that offers outstanding value
Jeff Collins profile pictureJeff Collins
15:33 09 Oct 25
Absolutely first class service, although he was very busy he still found a bit of time to take a look and see why we had no heating or hot water. I thought that this level of customer service died out a long time ago but totally impressed by the "above and beyond" dedication that was shown to try and help us. I cannot recommend them high enough, if there was a facility to give a 'perfect 10' then Terry would easily get it. As they say, Forget the rest, just call the best
Sanand Jemma profile pictureSanand Jemma
10:01 09 Oct 25
Terry and Alex were amazing at helping us with our boiler. Making an effort to fit us in at short notice and working on a Saturday to install a new one so that we weren’t long without hot water / heating. Terry is also very communicative and willing to help over the phone and unsociable hours! I would recommend.
Paul Franklin profile picturePaul Franklin
20:03 08 Oct 25
Terry and his crew are knowledgable and efficient. They are friendly, helpful and reasonably priced. I have used Terry for many years and always been very pleased with the work he has done. I have tried many plumbers in the past but TM Hughes had always been the best.
Ben Whitney profile pictureBen Whitney
19:16 08 Oct 25
Great service and nice guys! I had a complex underfloor heating issue. They came out and assessed it. A week later came with all the parts and fixed it. Gave some great advice on how to maintain the system and made some cost saving recommendations. Definitely would use them again.
CMAgeo profile pictureCMAgeo
08:55 08 Oct 25
Booked T. M. Hughes for our annual boiler service. Terry arrived in the time we were told he’d be at our address. Service was completed well and advice given on status and age of boiler, any issues that we could expect in years to come.
We have used T. M. Hughes for a number of years now and are very happy with the service we receive.
We will continue to use them and can thoroughly recommend to anyone needing gas and/or plumbing services.
Magda Izzard profile pictureMagda Izzard
10:53 07 Oct 25
We are extremely happy with the excellent service from TM Hughes & Son. When we had an issue with our overflow and boiler, Terry got things sorted quickly and efficiently. His professionalism and prompt response were impressive. Highly recommend TM Hughes & Son for anyone needing reliable and top-notch plumbing & gas services.
d smith profile pictured smith
08:36 07 Oct 25
I have been using Terry for many years now and have always found him to be very friendly and efficient. We have recently had a bathroom and ensuite renovated and are very pleased with the work carried out. As usual the work was carried out to a high standard and I would always recommend him
John Smith profile pictureJohn Smith
16:07 06 Oct 25
Terry from TM Hughes was an absolute super star when originally dealing with my 90 yr old Mum and since then with myself, in dealing with a thermostat issue with her under floor heating. His patience and understanding helped source the materials required and arrange a date to come and complete the job. Excellent customer service 👏 👌
Colin Dunn profile pictureColin Dunn
11:57 06 Oct 25
I would highly recommend T M Hughes and give them a 5 star rating. They have always been very professional in all the work they have done for me. Ranging from emergency assistance to new boiler installation and various other repairs. I really appreciate their service and support. A very professional team.
Luke Blair profile pictureLuke Blair
17:47 05 Oct 25
I found both Alex and Terry to be professional and easy to deal with in servicing my wet underfloor heating system and boiler. They came out a little further than they ordinarily would to get to my property, which I also appreciated. Would happily recommend to friends and family.
Rosalynd Griffiths profile pictureRosalynd Griffiths
11:21 29 Aug 25
Tm Hughes are great. We always use this company. We have had our boiler changed today, clean tidy and communication was brilliant. The engineer was James. And we can’t thank him enough for his hard work. Highly recommend.
Alisha Waylen profile pictureAlisha Waylen
18:16 19 Aug 25
This company is absolutely amazing! I’ve been using them for many years for standard boiler servicing but in the last couple of months I’ve needed urgent assistance with my disabled mums boiler.
Terry is always very responsive, knowledgeable, and focuses on finding the best solution. Nothing is too much trouble. He takes pride in the company’s work and genuinely cares about his customers.
Highly recommended for anyone looking for a reliable, trustworthy, and professional company.
Thank you Terry & the team!
Claudia Estrada profile pictureClaudia Estrada
12:16 15 Dec 24
Excellent service! . Very reliable. TM arrived on time, went out of his way to get the parts, got it all sorted, knew the issue straight away. I guess that also comes with extended experience and trust people have on him. Well known and recommended in the community. That’s why I was happy to leave it in his hands. Def. 100% 5 stars.
Tom Bass profile pictureTom Bass
12:17 12 Dec 24
Really professional service with a great team. James and Michael did a top job.
chris burridge profile picturechris burridge
17:24 07 Dec 24
Very thorough job done in a friendly and very helpful manner , great work Pavel .
Jon Morrison profile pictureJon Morrison
19:49 27 Nov 24
Can't fault the professionalism, service and overall great company that is TM Hughes & Son! If I could, I'd genuinely give them more than 5 stars! 100% recommend, always my go to company when I have a problem that needs fixing!
Tim S. profile pictureTim S.
14:14 25 Nov 24
Arrived on time as scheduled. Immediate understanding of the issue. Resolved the issue. Ensured it was completely fine before leaving. Would highly recommend.

We Service & Repair All Boilers Including

worcester-bosch-logo
baxi-logo
glow-worm-logo
viessman-logo
vaillant-logo
ideal-logo

0% Boiler Finance Available, Buy Now Pay Later Follow This Link For More Information


Boiler Servicing

TM Hughes & Son Gas Services Ltd are Gas Safe Registered Worcester Bosch Accredited Engineers with over thirty years experience in servicing Boilers in Southend and the surrounding towns and villages.

We service all types and makes of Boiler. There’s no Boiler we can’t service. Whatever Boiler you have, we’ll provide a full service at a very fair price.

15 Advantages Of An Annual Boiler Service

  1. You’re welcome to book a Service at any time that’s convenient for you
  2. Your local Southend Gas Engineer will turn up at the agreed time
  3. The Gas Safe Registration ID is shown on arrival. Rest assured, you’re using fully qualified professionals with years of experience
  4. Servicing is undertaken using a strict procedure that covers every part of the Boiler
  5. Engineers work in a clean and tidy manner with minimal disruption to your day-to-day activities
  6. A Service will ensure your Boiler’s running at the best possible energy efficiency. Saving you money on your heating bills (how much will depend on your Boiler age, condition and type)
  7. Boiler breakdowns usually occur at the worst time, the depths of winter. An annual Boiler Service greatly reduces the possibility of Boiler failure, so you’ll always have hot water and heating
  8. Our customers who have a yearly Boiler Service rarely suffer from Boiler Breakdowns
  9. We’ll identify any pipes vulnerable to freezing (a common cause of Boiler failure) and give suggestions on insulating if necessary
  10. A service uncovers any existing faults or issues that could turn into serious problems sometime in the future
  11. We carry many parts in stock and can usually undertake any necessary alterations during the service
  12. Any parts we don’t carry in stock we can generally source locally the same day)
  13. Fuel-burning appliances are. Unfortunately, carbon monoxide risk servicing protects against poisoning. Boilers are carefully checked for signs of carbon monoxide
  14. Home insurance policies only cover breakdowns if a Boilers been serviced in the last twelve months, a service validates your insurance
  15. A service record is provided on completion. The document can be used as proof if you need to use your home insurance for a Boiler breakdown.

Boiler Service Procedure

  • The boiler case has been removed and checked for signs of corrosion. Damaged cases can be fixed, or new ones can be obtained. Corrosion is caused by leaking water due to faulty seals and pressure valves (which we can change during the service if necessary)
  • The case is thoroughly cleaned on the exterior and interior
  • All seals are checked for tightness and wear. Loose and worn seals are changed
  • Pipeworks checked for leaks. Any leaking pipes are fixed
  • Waterflow and pressure are reviewed and altered if necessary. During this check, we’ll find any blockages that may be present (if your Boiler keeps switching off, you probably have a blockage)
  • Every component of the Boiler is cleaned for smoother running. Cleaning also allows us to carry out tests accurately
  • Next, we clean the Gas burner, check and adjust to optimal pressure
  • A gas rate check is conducted using a gas meter. This ensures your Boiler is using the right level of gas
  • A flue gas analyser is used to check the rate of carbon dioxide, carbon monoxide and oxygen to ensure your Boilers safe and efficient
  • The flues are checked and adjusted (if necessary) to make sure it’s holding onto valuable heat while expelling all harmful gases
  • Your Boiler needs ten meters of cubic air for every cubic meter of gas burned. Ventilation is checked to ensure this
  • Safety and relief valves prevent Boiler damage in the case of a breakdown. All valves are checked, making sure they’re working properly
  • The Boiler and pipework are thoroughly checked for leaking gas
  • The case is refitted
  • The Boiler and heating are switched on
  • Radiators are checked for heat and bled if required
  • If you have an old system built up with sludge, your radiators may not get hot at the bottom or middle in this instance. We may recommend a power flush
  • Tools are removed, and the work areas are tidied up and left as found
  • A service record is written. Keep this for your records and as proof that a Gas Safe Registered Engineer serviced your Boiler
  • Our engineer is happy to answer any questions you may have and offer advice so you get the most out of your Boiler and central heating system

Boiler Repairs

  • No Call-Out Charges
  • All Makes & Types Of Boiler Repaired
  • Fair Prices
  • All fuel types: Gas, Electric & LPG

30 Years of Experience

For over 30 years, TM Hughes & Son Gas Services have been repairing Boilers in Southend, Eastwood and Westcliff On Sea.

Fast Service

A Gas Safe Registered Engineer can come and fix your Boiler within the next two hours. Or at a time convenient to you so there’s minimal disruption to your busy schedule.

If your Boiler has stopped working, give us a call. You’ll speak to a friendly engineer who will assist you over the phone and arrange a time to repair your boiler.

Repairs For Homes & Businesses

Our Boiler breakdown specialists in domestic and commercial properties. We have served many homes and businesses in the Southend area over the years and have many happy customers who live or run businesses locally.

Fully Qualified & Gas Safe Registered

TM Hughes And Son Gas Services Ltd are a Worcester Bosch Accredited Company. Our engineers have the qualifications and experience to work on any boiler type or brand. There’s no boiler we haven’t worked on over the years or a boiler we can’t repair.

When you book a boiler repair, a Southend-based engineer will arrive at the agreed time and present the necessary gas-safe identification. Always check the credentials of any gas engineer you hire (us or someone else). The Gas Safe Register card confirms you use a qualified and legal gas fitter.

An inspection of your Boiler and some tests, if necessary, will quickly identify the problem with your Boiler. Once the fault has been diagnosed and before work begins, you’re presented with a fixed price for the parts and labour.

Fair Prices No Call-Out Charges

You’ll find our prices are lower than those of big national companies and competitively priced compared to other Boiler engineers in Southend. Our experienced engineers can repair boilers effectively and in a reasonable time, which allows us to keep our costs down.

Most boiler parts required for repairs are carried on our vans. Parts we don’t carry in stock can be acquired locally, so there’s no unnecessary waiting for your repair.

Your Boiler will be back working in a short space of time. Once the repair’s completed, we’ll ensure the boilers are working properly, you have hot water, and your radiators are heating up. We’ll bleed your radiators if there’s excess air trapped in the system. Air will prevent your radiators from getting hot at the top.

Once the engineers are finished, they’ll tidy up the work area and may offer recommendations so you get the most out of your central heating system.

Typical Boiler Faults

Boilers are very hard-working appliances. The older they get, the more prone they are to failure. Luckily, Boiler manufacturers have made internal components easily interchangeable, so a qualified engineer can change faulty parts when they fail.

Here are some common Boiler faults we come across when repairing boilers in Southend and the surrounding areas

Boiler Keeps Turning Off

Low pressure caused by incorrect pressure, a leak, blockage or failed pump will stop your boiler from working properly and keep switching it off. First of all, we try repressurising the boiler. If the pressure drops, we’ll remove the boiler case and check for leaks.

Leaks often occur from worn seals or when a pressure valve breaks (usually caused by too much boiler pressure). Corroded and incorrectly fitted pipes are sometimes the cause of leaks. Leaks are quickly rectified. Never ignore a leaking Boiler. Always get them fixed before any damage is caused.

If no leaks are found, we’ll check your system for blockages. Blockages stop the correct water flow, lowering the pressure, which then switches off your boiler. Blockages are located and removed. Internal parts that have been blocked will be renewed if the blockage is immovable.

A faulty pump will make your boiler switch off. If no leaks or blockages are found, the pump is checked. Blockages in pumps are removed. We’ll always attempt to repair a faulty pump. Pumps that cannot be repaired are changed.

Broken Heat Exchanger

Heat exchangers can block with limescale and debris, causing them to overheat and fail. Blocked heat exchangers make loud noises before breaking. This is known as kettling.

Other faults can cause your boiler to make unusual noises. Never ignore these noises. They are a sign that your boilers are going to break down shortly. Getting your boiler checked before it malfunctions will prevent potential damage and save you the inconvenience of not having heating and hot water.

Broken Thermocouple

The thermocouple is an essential heat sensor that manages the gas the boiler uses. If the pilot light gets blown out, the thermocouple cuts the gas supply, preventing a build-up of unburned gas—a standard safety feature on all boilers.

If the thermocouple fails, gas won’t be supplied, and your boiler won’t operate. This is the most common reason why pilot lights keep blowing out. If the thermocouples are fully functioning, there could be an issue with your gas supply. For instance, the gas stopcock could be partially closed, preventing full gas flow.

Frozen Pipes

All modern condensing boilers use condensate pipes. As waste gas becomes water, it’s expelled outside via the pipe. If the pipes are not properly insulated, they can freeze when temperatures plummet below zero, stopping the boiler.

The pipe needs defrosting and insulating for the boiler to work and prevent future freezing.

Old Thermostats

Old thermostats can produce problems preventing your boiler from working, such as turning on and off randomly and not registering at the correct temperature. If your thermostats are not working or are no longer accurate, they will be renewed.

How To Prevent Boiler Breakdown

The best boiler repair is to look after your boiler, which will minimise the chances of a breakdown. Here’s what you can do.

Service Your Boiler

Have an annual Boiler Service. Clean internal components last longer and ensure your boiler runs optimally. A service will uncover any parts that are on their way out. You can get them restored before they fail. A service will confirm that your boiler is not a carbon monoxide risk and verify your home insurance for boiler repairs.

Powerflush Your System

Over time, limescale and debris (known in the trade as sludge) will build up in your system. Preventing your radiators from heating properly increases the likelihood of a blockage and damage to your boiler. Radiators that don’t get hot at the bottom or middle have a sludge build-up and will need power flushing. The process involves continuously pumping chemicals around your system until the sludge is removed and water can run freely.

Insulate The Condensate Pipe

Make sure your condensate pipe is properly insulated to prevent freezing in winter. Pipe insulation can be picked up cheaply from your local DIY store. If you’re unsure or can’t for any reason do it yourself, we can insulate the pipe for you.

Makes Of Boiler We Service & Repair

We service and repair all makes of Boiler which includes

  • Worcester Bosch
  • Alpha
  • Ariston
  • Baxi
  • Ferroli
  • Glow-Worm
  • Heat-Line
  • Ideal
  • Keston
  • Potterton
  • Saunier Duval
  • Vaillant
  • Viessman
  • Vokera
  • And More

Types Of Boiler We Service & Repair

We repair all types of Boiler. These include Gas, LPG and Electric Boilers, Regular, Combi or System Boilers.

Regular Boilers

Regular Boilers are often found in older Southend homes. They utilise a water cylinder, a cold water storage cistern and a feed expansion tank. Because of all these working parts, regular boiler repairs can sometimes be more involved than combi or system boiler repairs.

Combi Boilers

Combi Boilers are often found in smaller properties or homes with restricted space. They don’t need a pump or cylinder as hot water is heated on demand as water flows through the internal heating element. Combi Boiler repairs are generally the simplest.

System Boilers

System boilers heat and store hot water in a pressurised cylinder, which then supplies taps and radiators. Popular in homes with multiple bathrooms. Most working parts are built into the boiler, which is easily changed if they fail.

Please contact us using the phone number or email below to book a Boiler Service or Repair

terry-hughes

Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services

Please get in touch to book an appointment or receive a free, no-obligation quote

Call – 01702 910075

Email – info@tmhughesandson.uk



Get A Price Now

Call Us – 01702 910075

Email Us Or Request A Call-Back


0% Finance

For Boiler Installations & Repair

Find Out More

Copyright © 2025 T.M. Hughes & Son Gas Services Ltd, All Rights Reserved | Company No: 05296815 | Registered in England | VAT: 858 935 366 | Built by Roysearch

  • Privacy & Cookie Policy
  • Terms & Conditions
  • Facebook
  • Instagram
  • Linkedin
  • X
  • Google Maps
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}