The engineer arrived as scheduled. Said he needed to buy parts and left. Came back and worked for 1.5 hours and found a part of the hob needs replacement.
The engineer, Lewis, said while leaving that he will invoice for 2.5 hours and will need to come back when part arrives. I asked him to bill for less as actual work was less and not complete. He agreed for 2 hours.
Later the invoice arrived for 2.5 hours (£300 with parts included). When I mailed him to ask why the extra half hour, he stopped responding until I mailed the company. He is not agreeing to 2 hours now.
I will pay him but have decided to use British Gas to complete the test of the job.
Prompt, on time and professional.
I will be staying with these guys.
TM Hughes & Son Gas Services Ltd undertake Gas Cooker Installations & Disconnections in Romford and the surrounding areas.
Fitting a Gas Cooker is a professional job that an experienced Gas Safe Registered engineer must undertake.
If you need a new gas cooker or hob fitted or an old one disconnected, we can help you with our gas cooker services, which ensure the correct, swift and inexpensive fitting of your new gas appliance.
Here’s how it works
- Contact us, let us know the type of gas cooker you have and book a time and date for one of our engineers to visit.
- When our engineer comes round on the day, he will present his gas-safe ID so you can rest assured of a professional fit for your new cooker.
- The engineer inspects the gas line, connection and hot zone to ensure it’s safe and suitable for your new cooker.
- The gas supply is switched off, and your old cooker or hob is disconnected and removed.
- Your new cooker or hob is unpacked, connected to the gas supply and put into position.
- The gas supply is reinstated, and the engineer tests for leaking gas.
- The cooker is switched on and tested to ensure everything works correctly, as stated by the manufacturer.
- A gas appliance installation certificate is written and issued
- The engineer takes payment, tidies up and leaves.
You must keep the gas appliance installation certificate. You will need it for the warranty in the event of a fault. Gas cooker warranties stipulate a Gas Safe Registered engineer must undertake to fit. The record is proof.
We Fit All Gas Cookers & Hobs
We fit all types of gas cookers and hobs, which includes
- Gas Cookers
- LPG Gas Cookers
- Gas Range Cookers
- Built-In Gas Ovens
- Dual Fuel Cookers
- Gas Hobs
- Built-In Gas Hobs
Installation Considerations
Gas cookers must be installed to specific regulations. First, the cooker is no more than 1.5 meters from the gas line and has a suitable cooker connection.
We can install new cooker connections if your old one isn’t up to standard.
The ‘Hot Zone’ must be clear of combustible materials. This area is 750mm above the hob and 50mm on either side.
The area must be clear of
- Kitchen Units
- Wallpaper
- Wood Cladding
- Shelving
- Switches & Sockets
- Smoke/Carbon Monoxide Alarms
- Cables & Trunking
- Boilers & Water Heaters
- Any other obstruction in the area
Please contact us for more information if you need any advice on these requirements.
Hi, I’m Terry, the founder and owner of TM Hughes & Son Gas Services
Please get in touch to book an appointment or receive a free, no-obligation quote
Call – 01708 545076
Email – info@tmhughesandson.uk
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For Boiler Installations & Repair